Business Systems Analyst 2 Epsilon 242 reviews - Rochester Hills, MI Essential Functions: * Review and analyze business processes and procedures * Design and refine solutions for IT system, processes, and procedures issues * Create user stories with technical requirements * Provide details to developers regarding what should be included in user stories or change request Knowledge and Skills: * Able to assemble, analyze and evaluate data to be able to make appropriate and well-reasoned recommendations and decisions to support the business and project teams * Able to assess a situation, receive input from stakeholders and select a course of action * Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., project requirements, requested changes and testing results) * Able to create and update specs/documents, and assess completeness of requirements information received * Able to develop and maintain relationships within the organization with external partners, and understand the unique needs of each partnership * Able to document information effectively through databases, knowledge warehouses, and other shared space * Able to make proactive recommendations * Able to properly interpret customer needs and translate into understandable written requirements * Able to understand and support well-reasoned recommendations and decisions to support the business and project teams

• Able to work in a dynamic, fast paced and often changing environment * As needed, able to serve as a liaison between: developers and users, clients and companies and management and IT * Excellent drive and initiative, and sense of personal accountability * Excellent organizational skills and interpersonal skills * Excellent problem solving skills in order to move towards a projects successful completion
• Excellent project management skills * Excellent technical platitude and understanding of both business and technical language and ideas Duties and Responsibilities: * Responsible for day-to-day IT operation monitoring * Create and manage functional enhancement requests * Prioritize, lead, manage, support, participate, and sign off on all UAT activities * Maintain backlog of new enhancements. * Prioritize and plan future enhancements. * Maintains action items and issues list for IT issues and activities. * Lead for investigating/resolving escalations. * Lead for manual redemption processes. * Lead for reviewing monthly audit reports, ensuring compliance. * Lead for all Pilot activities, projects
• Track and help support site performance issues and concerns Experience
• 3+ years of experience as a business systems analyst or similar role * 2+ years of experience in technical writing, preparing requirements documents, end-user system documentation or training materials * TFS experience helpful * CRM or loyalty platform experience preferred Education * Bachelors degree required Conditions of Employment All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting. Great People, Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us. About Epsilon Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilons digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the worlds largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands. An Alliance Data* compnay, Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg. Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law. For San Francisco Bay Area: Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance Alliance Data is an Equal Opportunity Employer. Alliance Data will provide accommodations to applicants needing accommodations to complete the application process. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data. Alliance Data participates in E-Verify. Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. #LI-AN1 Primary Location: USA - United States-3098 - Michigan-79114 - Rochester Hills-D1-Auburn Hills, MI Work Locations: D1-Auburn Hills, MI Auburn Hills 48326 Job: Technology Organization: Epsilon Schedule: Regular Job Type: Full-time Job Posting: Jul 18, 2018, 12:35:57 PM Division: Epsilon RI: AN 1 day ago - save job - apply on company site Apply On Company Site Other jobs you may like Business Systems Analyst 2 AllianceData Rochester Hills, MI 21 hours ago Business Systems Analyst Wayne State University Detroit, MI 2 days ago Test Analyst, Business Information Systems Credit Acceptance Southfield, MI 30+ days ago Business Systems Analyst ChemicoMays Southfield, MI 30+ days ago IT Business Systems Analyst Henry Ford Health System Rochester Hills, MI 9 days ago * Business System Analyst jobs in Rochester Hills, MI * Jobs at Epsilon in Rochester Hills, MI * Business System Analyst salaries in Rochester Hills, MI Epsilon Epsilon 242 reviews Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands. We find, acquire and... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume