Job Description

ACCOUNT EXECUTIVE RESPONSIBILITIES:

• Primary point of execution for Client Services team for assigned communications/channels
• Client Management:
  • Work directly with the client for scheduling and deploying all assigned campaigns.
  • Communicate with client to determine data/file delivery dates and coordinate with internal stakeholders to prepare for processing. 
  • Obtain client approvals of creative; overall client management responsibilities.
• Initiate project schedules and work with client on receiving/approving counts and supplement files (if required)
• Schedules and conducts kickoff meetings with support teams as needed (Creative, Digital, Lettershop, data, PHQ, call center, etc)
• Write/review data spec documents
• QC Lettershop print proofs and email proof files
• QC issue investigation and resolution
• Overall campaign management (schedules, file confirmations, proofing, approvals)
• Responsibly work with supervisor to accurately forecast drop quantities
• Make recommendations for process efficiencies
• Review and understand campaign logic
• Write creative briefs and manage creative changes
• Manage MYCO (model year changeover) updates
• Review reporting; determine ways to improve individual campaign enrollments

Additional Information

GREAT PEOPLE, DESERVE GREAT BENEFITS We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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