Service Delivery Center – Operations Associate Analyst
Our Financial Service Organization (FSO) is an industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants. Our Service Delivery Center is made up of high-performing US-based employees who work closely with our client serving professionals to deliver project-based support work to our Financial Services clients.
Within the Service Delivery Center, our Operations segment is comprised of three main businesses: Financial Crimes Compliance (FCC), Testing and Tax Support. All three offerings provide variety, challenge, responsibility and the opportunity to realize your leadership potential. And with our commitment to “building a better working world” combined with a focus on helping our clients achieve tangible results, you can help us break new ground. Depending on your skills and interests, you will be specifically aligned to one of these offerings. While working effectively in a team environment, your projects will vary making every day interesting.
The opportunity You could find yourself assisting clients to drive business-led and technology-enabled transformations across a broad range of business issues. You’ll be part of a highly collaborative team where we’ll need you to be able to learn on the job quickly and help us build something new and exciting within the business.
As part of the FCC team, you’ll be responsible for helping EY clients support operational processes to identify and report on unusual or potentially suspicious activity. Your work could include investigating a customer record and completing information on the research, reviewing transactions or evaluating suspicious activity on client accounts. Your key responsibilities will include:
Work Locations: Jacksonville, FL
As part of the Testing team you’ll spend your time as part of an entrepreneurial team, looking to validate that changes to client technology platforms will support the new capabilities that they are trying to take to market. This means we’ll need you to interpret descriptions, understand the nuances of each project, then write test scripts, design tests and also execute tests and thoroughly report on the results. On top of this, you’ll need to be ready to interact with team members, and build positive client relationships across multiple levels. In return, you’ll learn effective organization and time management skills, critical thinking skills, and the ability to work under pressure and adhere to project deadlines. Your key responsibilities will include:
Work locations: Alpharetta, GA; Jacksonville, FL and San Antonio, TX
As part of the Tax Support team, you’ll spend your time supporting the Tax team, looking to deliver quality-assured tax related deliverables to support various teams within the FSO Tax Practice. Your work could include interacting with team members in our Global Delivery Center, analyzing data, and communication with external clients. Your key responsibilities will include:
Work locations: Jacksonville, FL
As part of the Project Management team, you’ll spend your time looking to validate the changes to client technology platforms to support the new capabilities that they are trying to take to market. This means we’ll need you to interpret descriptions, understand the nuances of each project, write test scripts, design tests execute tests and thoroughly report on the results. On top of this, you’ll need to be ready to interact with team members, and build positive client relationships across multiple levels. In return, you’ll learn effective organization and time management skills, critical thinking skills, and the ability to work under pressure and adhere to project deadlines.
Your key responsibilities include:
= Day to day support for management of projects including milestones, resources, finances, leveraging the designated project methodology & tools, and ensuring appropriate level of status communication Initiate the creation and development of project scope and schedule
Work locations: Jacksonville, FL
To qualify for the role you must have
What we look for We’re interested in flexible professionals who have the ability to work on a number of projects over time, and easily switch gears to work on other projects when required. You’ll also need excellent organizational skills, and a proven record of meeting deadlines.
About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world. Apply now.
Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.
What working at EY offers We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of three weeks of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social wellbeing.
Plus, we offer
We’re change agents and cyber gurus. Performance improvers and problem solvers. Data scientists and growth hackers. Bot programmers and software builders. Risk managers and confidence builders. Here, you can ask better questions to get better answers. You can inspire change and open doors. You can learn and lead. You can be the best version of yourself by helping to build a better working world. Explore what’s possible on EY teams and across EY services. We’re nearly 300,000 global perspectives ready to welcome yours.
Your bold ambition is just the beginning. Harness our global scale, our tech, our teams and our culture to realize your potential. Learn from the best, surround yourself with the curious, ask better questions to seek better answers and build a better working world. The exceptional EY experience. It’s yours to build.