Accounts Receivable Specialist-Cash Application
Accounts Receivable Specialist-Cash Application Requisition Id: 43667 Business Unit: LTL Location: North Richland Hills, TX, US, 76180 Logistics done differently. At XPO Logistics, were constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Accounts Receivable Cash Application Specialist, you will review, research, and resolve Unapplied Funds on receipts and overpayments on invoices. You will play a critical role in maintaining positive client relationships, positioning yourself and the company for long-term success. If youre looking for a growth opportunity and a better lifestyle, join us at XPO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan. What youll do on a typical day: - Resolve Unapplied Funds in 2-3 business days; research methods include pulling batches to review detail, contacting customers, working with collections, and using system resources such as Objectview and Oracle - Apply funds to outstanding accounts receivable or issue refunds back to customers or another department - Work on the GetPaid (collection system software) report to ensure timely resolution of items in dispute and/or needing immediate attention; collaborate with internal and external parties to identify and reconcile issues - Review suspended and pending items daily to ensure appropriate action is taken once customer and/or collection staff has appropriately responded to request for action - Work with the Check21/Lockbox team with remittance keying on heavy deposit days - Perform root cause analysis and develop sustainable countermeasures as needed to correct occurrences future state; maintain accounts receivable records by entering new and updated customer and payment information - Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner; maintain data entry requirements by following data program techniques and procedures What you need to succeed at XPO: At a minimum, youll need: - Associate degree or equivalent experience - 3 years of experience in accounts receivable