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Field Service Manager

Actuant Corporation

Field Service Manager

Deer Park, TX
Paid
  • Responsibilities

    TIRED OF YOUR WORK AND IDEAS NOT BEING RECOGNIZED?

    Come work with us – we will empower you to make decisions, ask you to focus on continuous improvement and implement your innovative ideas.

    COME WORK WHERE YOU ARE NOT JUST A NUMBER!

    At Actuant your contributions are visible and opportunities for expanding your knowledge are unlimited.

    GROW, IMPROVE AND ENGAGE

    Actuant’s guiding values and vision can only be achieved by hiring top talent. Come join a global company that has a motivated, customer-oriented, and continuous improvement focused workforce.

    In return for your contributions to achieving our vision – you will be rewarded for your performance, have access to virtual and hands on learning and development opportunities and have the potential for career growth.

    TO LEARN MORE ABOUT THE EXCITING REASONS TO WORK AT ACTUANT CLICK ON THE LINKS BELOW:

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    Actuant Corporation is a $1.2B diversified industrial company serving customers from operations in more than 30 countries. The Actuant businesses are leaders in a broad array of niche markets including branded hydraulic tools and solutions; specialized products and services for energy markets and highly engineered position and motion control systems. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Actuant business operations are divided into three segments focused on the markets we serve. For more information visit www.actuant.com.

    HYDRATIGHT- For over 30 years, Hydratight has provided world-class bolted joint solutions and machining services to the Power Generation, Oil and Gas, Industrial and Aero industries. Today, the breadth and depth of our product and service offering is unrivalled in our specialist field. Through our ability to innovate technology that makes connections safe, efficient and environmentally friendly, Hydratight sets international standards in joint integrity, providing trusted solutions to customers on a global scale.

    JOB TITLE: Field Service Manager

    LOCATION: Deer Park, TX

    SUMMARY

    The Power and Oil & Gas market in the Americas offers substantial growth opportunities, especially in North America, for Hydratight’s range of product and services. The field service manager is responsible for delivering operational excellence and building and maintaining customer relationships in their assigned geography.

    JOB DUTIES AND RESPONSIBILITIES

    • Overall responsibility for the field service technical team.
    • Recruit, develop, and retain team members
    • Create and expand relationships with new and existing customers.
    • Coordinate with sales team to execute customer strategies
    • Take a system view of all current and upcoming projects in the sub-region, build the overall project plan, ensuring the right resources (people and equipment) are available and in position at the right times.
    • Serve as a technical escalation point for complex applications issues
    • Ensure team members have the required skills and training necessary to staff local jobs.
    • Work with Regional Manager to develop a strategy in regards to personnel and equipment needs
    • Responsible for operational financial performance, both top-line revenue and project profitability.
    • Develop strong relationships external customers and vendors and internal personnel
    • Manage and monitor technician’s holidays, rest days and unavailability and their impact on projects.
    • Adheres to safe and specified standards, completing all required documentation
    • Job preparation and mobilization / demobilization including equipment lists and preparation, procedures
    • Adheres to all Hydratight and site related procedures and polices including work permits and proper use of PPE and other equipment
    • Strong field machining / controlled torque & tension and weld test / isolation aptitude with a sense of onsite ingenuity to rectify problems with equipment and/or difficult situations
    • Maintains company quality, safety and environmental standards and policies
    • Interface with client in a professional manner representing Hydratight to the highest standard at all times
    • Communicates job progression on a daily basis back to the main office
    • Complies with specific task requirements including ability to identify potential hazards through the use of risk assessment

    SKILLS AND COMPETENCIES

    • Ability to read piping schematics
    • Computer literate
    • Supervisory or leadership experience
    • Valid driver license required
    • Positive assertive personality with leadership potential
    • High integrity and good work ethic
    • Flexible approach to working hours
    • Ability to manage multiple projects, deadlines, and priorities
    • Ability to layout pad and T/C locations for heat treat process

    EDUCATION AND EXPERIENCE

    • High school diploma, equivalent or military experience
    • Training or experience with Hydratight machining and Bolting Equipment.
    • Hands-on experience in machining, weld test / isolation and bolting preferred

    PHYSICAL DEMANDS

    • Ability to work in all climates and industrial conditions
    • Constant standing and frequent walking
    • Ability to climbs ladders and steps

    WORK ENVIRONMENT

    The work environment is a typical office environment and field environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    DIRECT REPORTS

    • Field Service Engineer
    • Field Service Leads
    • Field Service Supervisors
    • Project Managers
    • Service Coordinator

    If you’re looking for a unique, exciting career with variety and potential for growth, Actuant offers challenges & extraordinary rewards for people on a global scale. Choose opportunity – choose ACTUANT

    EEO/AA (W/M/Vets/Disability) Employer

    *LI-JH1

    Required Skills Required Experience

  • Industry
    Manufacturing