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Customer Support Solutions Representative

Alameda Electrical Distributors & California Service Tool

Customer Support Solutions Representative

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Come join one of the fastest growing independently owned distributors in Northern California. ALAMEDA ELECTRICAL DISTRIBUTORS & CALIFORNIA SERVICE TOOL are looking for a CUSTOMER SUPPORT SOLUTIONS REPRESENTATIVE to join our team, enhance our sales group, and help continue to fuel our aggressive growth plans. This position will be based out of our SAN JOSE, CA location and will work directly with our clients in the field to provide various support functions.

    RESPONSIBILITIES:

    • Establishing and maintaining daily relationships with customers within assigned territory 
    • Providing consistency within the accounts; providing company and product information as well as supporting company offered services
    • Identifying and soliciting opportunities; communicating customer needs/opportunities to appropriate channel (regional, safety or fastening specialist, repair, etc); and following up to ensure customer satisfaction

    QUALIFICATIONS:

    • High school diploma or equivalent; some post-secondary education preferred
    • 2+ years of experience in sales, preferably within the tool/STAFDA industry
    • Thorough working knowledge of the construction industry
    • Demonstrated ability to communicate effectively at all levels with employees, customers, suppliers, and other individuals
    • Aptitude for quantitive reasoning and analysis
    • Must be able to lift 50 pounds
    • Must be able to pass company background, including motor vehicle records check; must posses valid Class C license

    BENEFITS:

    • Medical, dental, vision, 401k
    • Paid holidays and paid time off
    • Bonus opportunities

    MORE ABOUT ALAMEDA ELECTRICAL DISTRIBUTORS & CALIFORNIA SERVICE TOOL: 

    Over that last decade we have expanded to 11 locations throughout Northern and Central California and are ranked among the top 100 companies in our industry nationally. We focus on several key categories under two company brands, including tools, safety, specified products. electrical supplies, alternative energy, and automation. Our core market served includes: commercial and industrial contractors, and facility and OEM clients.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

     

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  • Industry
    Manufacturing