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Patient Service Representative

Graphic Packaging International

Patient Service Representative

Phoenixville, PA
Full Time
Paid
  • Responsibilities
    • Responsible for managing supervisors, leads, machinist, pressmen, feeders, sheeters and other hourly Printing Department employees. 
    • Skill Specialty primarily for Flexographic and Lithography Printing (No Digital)
    • Responsibilities include planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems
    • Participates in identifying hiring needs; employee selection and training. Provides communication and motivation to maintenance team members by conveying departmental expectations and opportunities for improvements. Provides team leadership consistent with company vision, mission and culture.
    • Ensures printed work is completed in time frame and within budgetary constraints.
    • Establishes individual goals for team members in alignment with overall organization goals.
    • Instills professionalism and teamwork to the finishing department through mentoring, leadership, and his actions.
    • Provide a safe and productive work environment including the lean manufacturing theories.
    • Participates in the identification and implementation of continuous improvement initiatives.
    • Processes SAP notifications, including work orders, revision updates and TECO
    • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork.

    Required Skills

    • Ability to effectively lead a team of 60 – 75 hourly union employees

    • Effective at time management and delegation to the team

    • Strong background in folding carton environment, experienced with multi-fold gluer machines, as well as straight line gluers.

    • Lean/5S knowledgeable

    • OSHA certified in safety and emergency response a plus

    • Proficient with MicroSoft Office, Outlook ,and internet research skills

    • Experience with SAP preferred

    • 8-10 years of related experience in printing offset, and/or sheet fed

    • Experienced in fast paced high volume manufacturing environment

    • Folding Carton or converting experience preferred

    • Bachelor’s Degree required or Business Management or related field preferred (i.e. maintenance certificate, Ivy Tech, etc.)

    Required Experience


    At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com. Inspired Packaging. A World of Difference.


    Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.

  • Qualifications
    • Ability to effectively lead a team of 60 – 75 hourly union employees

    • Effective at time management and delegation to the team

    • Strong background in folding carton environment, experienced with multi-fold gluer machines, as well as straight line gluers.

    • Lean/5S knowledgeable

    • OSHA certified in safety and emergency response a plus

    • Proficient with MicroSoft Office, Outlook ,and internet research skills

    • Experience with SAP preferred

    • 8-10 years of related experience in printing offset, and/or sheet fed

    • Experienced in fast paced high volume manufacturing environment

    • Folding Carton or converting experience preferred

    • Bachelor’s Degree required or Business Management or related field preferred (i.e. maintenance certificate, Ivy Tech, etc.)

  • Industry
    Manufacturing