Job Description

Support Mill Hall quality systems, compliance processes (ISO 9001), handle customer complaints, and manage hourly Laboratory employees.

Responsibilities include:

As Employee Supervisor:

• Directly supervise hourly quality employees. Monitor work and alter schedules to meet unforeseen conditions. Responsible for attendance/vacation schedule.
• Administers and executes policies and procedures that typically affect individual subordinate employees.
• Coach, mentor, and develop direct reports. Foster teamwork and individual development.
• Support performance management - including performance evaluation, objective setting, and development.
• Responsible for ensuring that QTL technicians’ training is complete.

As Quality Lab Supervisor:

• Support corporate initiatives to include testing and analysis of new products.
• With Quality Manager, generate, edit, and approve quality ISO docs including new product generation docs.
• Support Mill Hall operations to ensure a quality product is produced within defined specifications.
• Order lab materials as needed.
• Schedule outside vendors for lab equipment calibrations, industrial hygiene, etc. Work with CoE on joint calibrations.
• Support safety initiatives at the site: complete assigned participation and set an example as a safety leader at the site.

As an interactive member of the Mill Hall site.

• Update and maintain the ISO quality system. Work with the process owners.
• Coordinate the ISO audits.
• Coordinate customer complaints and work with appropriate Mill Hall personnel on customer complaints.
• Coordinate rework procedures.
• Be available during off hours for technical guidance, call-offs, and schedule changes.

Qualifications

• High School Diploma or GED required. Bachelor's Degree in a related field preferred.
• 3+ years of manufacturing and engineering or related experience, with supervisory or lead experience preferred.
• Certified Quality Engineer, Affiliation with ASQ or other related certifications and affiliations preferred.
• Sound engineering and people-leading skills.
• Demonstrated understanding and skills in project and program management, including 3rd parties.
• Lean manufacturing, Six Sigma, ISO, or related experience preferred.
• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function-specific software.
• Strong math and analytical skills. Strong organization and attention to detail. Strong scientific and engineering knowledge.
• Strong written and oral communication skills with the ability to be an advisor to clients and build strong and sustainable relationships.
• Skilled in team building and experience in effectively working with cross-functional teams .

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

Reasonable Accommodations Notice

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