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Customer Service Representative

PIH Health

Customer Service Representative

Orem, UT
Full Time
Paid
  • Responsibilities

    Provides direct nursing care including: assessment, plan of care, education, and evaluation for assigned patients. Performs patient duties necessary to maintain the flow of patient care as well as coordinates the delivery of care provided by other care team members and disciplines.

    PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

    Required Skills

    • Written and verbal communications, interpersonal skills.
    • Basic organizational skills.
    • Basic computer skills.
    • Demonstrated leadership abilities.
    • Patient assessment.
    • Clinical education related to specialty.
    • Principles of patient/family teaching.

    Required Experience

    Required:

    • Current California RN license
    • Evidence of continuing education
    • Prior experience in an acute care facility or formal classroom education
    • Current Basic Life Support Card
  • Qualifications
    • Written and verbal communications, interpersonal skills.
    • Basic organizational skills.
    • Basic computer skills.
    • Demonstrated leadership abilities.
    • Patient assessment.
    • Clinical education related to specialty.
    • Principles of patient/family teaching.