Field Application Specialist - Louisiana BioFire Diagnostics, LLC. - Salt Lake City, UT BioFire Diagnostics, LLC. is looking for a Field Applications Specialist to join our growing Sales team! The positions is located in Louisiana, and the incumbent is expected to live in the territory. Provides field technical support to BFDX customers inclusive of system installations & associated upgrades, initial and secondary customer training, field technical troubleshooting in support of BFDX Technical Support staff and assay add-ons for existing customers. Works closely with Field Sales Managers ensuring customers receive prompt, accurate and professional support to further their business needs. The FAS will work closely with Technical Support Specialists along with the various production and/or R&D departments in the investigation and resolution of customer issues. In order to stay current with BFDX products, the FAS will play an active role in product evaluations and testing at product transfer. Principal Job Duties and Responsibilities:

• Ability to work independently and manage time effectively. * Strong follow-up skills. * Strong organizational skills. * Ability to work effectively with customers. * Support new customers with initial installation and training on purchased equipment. * Support existing customers with additional training and technical assistance as needed or as product enhancements are launched that require additional training. * Travel up to 80% to interface with customers, attend tradeshows and demonstrate products. * Work with direct sales team and distribution partners to increase sales through successful demonstrations of products. * Provide feedback to marketing managers targeted at improving the overall product offering. * Track all activity in current CRM tool.
• Respond promptly and accurately to technical support calls or emails as requested by Technical Support function. * Perform all work in compliance with company policy and within the guidelines of BFDXs Quality System. * Perform basic service applications and troubleshooting with hardware, software, and customer data analysis. * Provide feedback on new/revised documents. Training and Education: This is normally acquired through a combination of the completion of a BS degree in Life Science or equivalent and 0-5 years experience in a Field Applications Support role. Experience: Familiar with a variety of the fields concepts, practices, and procedures in the Clinical Laboratory, Molecular Biology and Infectious Disease testing. Must be comfortable addressing an audience and presentation skills. Must be highly skilled at communication both written and verbal and should be able to interact with a variety of scientific levels from novice to expert. Extensive travel up to 80%. Skills: (preferred) 1 3 years of laboratory experience Experience with guidelines with CLIA regulations and/or additional laboratory crediting agencies Physical Requirements: Should be able to lift and maneuver up to 60 lbs. Should be able to handle the physical stress of frequent travel. This position requires successful completion of background checks, drug screens, and other such consumer reports as necessary for vendor credentialing purposes. 7 hours ago - save job - original job Apply On Company Site Other jobs you may like New Products and Applications Specialist Graymont - Salt Lake City, UT 30+ days ago * Field Application Specialist jobs in Salt Lake City, UT * Jobs at BioFire Diagnostics in Salt Lake City, UT * Field Application Specialist salaries in Salt Lake City, UT Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume