Job Description
THE COMPANY
At Biogen, our mission is clear: we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. One of the world’s first global biotechnology companies, Biogen was founded in 1978 and today has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is focused on advancing neuroscience research programs in Alzheimer’s disease and dementia, MS and neuroimmunology, movement disorders, neuromuscular disorders, acute neurology, neurocognitive disorders, pain, and ophthalmology. Biogen also manufactures and commercializes biosimilars of advanced biologics.
Global Business Services and Business Optimization
The Global Business Services (GBS) and Business Optimization team is a newly formed organization established to transform Biogen’s business processes with a vision of “Lean and Simple” operations to fuel commercial growth and the innovation pipeline. Further, GBS will provide further value by developing and delivering a suite of business solutions and support services that are valued by internal customers. GBS will deliver services by leveraging a global delivery model, operational transparency and metrics, leveraging global best practices, and a service-oriented process improvement culture. All solutions will be supported by strong business cases and ultimately monitored for the effectiveness and efficiency against benchmarks and service level agreements.
The vision of GBS at Biogen is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution and partnerships with internal customers to develop “Lean and Simple” business solutions.
The GBS Business Optimization team will champion building a continuous improvement culture that other parts of the organization will recognize and seek out for business support. We are developing a performance-based culture supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GBS. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and “can do” attitude.
THE POSITION
The Sr. Project Manager, Global Business Operations Excellence acts as an expert on Project Management methods and tools to prioritize, advise, or lead cross-functional, global projects that improve the delivery capability and efficiency of Biogen operations. The position requires strong collaboration, communication, leadership, and change management skills as well as experience driving business change projects. Position Responsibilities • Work with business partners to proactively identify, prioritize, facilitate, and lead projects which drive continuous improvement • Engage in strategic discussions and provide recommendations based upon work analysis with quantified opportunities to drive business optimization. Synthesizes results, drives conclusions, makes recommendations to senior management, and implements change. • Document and present project conclusions and deliverables to business, functions, and management with recommendations. Demonstrate proficiency via effectively presenting complex topics in an easy-to-understand manner and via facilitation of meetings with representatives from all levels of the business • Create solid business cases and selling messages that articulate the value propositions of a project/program. Successfully advocate and support the change. • Lead multiple/complex implementations by developing and executing well-structured work plans, facilitate project and sponsor meetings, manage project budget/expenses, use continuous improvement tools/methodologies and Project Management tools/methodologies. • Holds direct and/or indirect accountability for management of the budget for one or several projects or programs • Leads, manages, and influences others to deliver projects on-time and within budget to achieve specified goals and objectives. • Facilitate issue resolution and escalation via coordinating solution development across the project team, steering committee, and business stakeholders • Analyzes root cause problems and recommends solutions to improve process delivery • Conduct process mapping, design and conduct process metrics to capture and quantify project findings and process improvements, and conduct process benchmarking. Recommend and implement methods to demonstrate and sustain improvements through metric and control monitoring. • Ability to manage and inspire a cross-functional, global project team • Motivate, mentor, and teach others the principles and tools of Project Management with the ability to share examples across end-to-end processes, offer alternatives, and provide constructive feedback to create a culture of continuous improvement throughout Biogen.
Qualifications
The ideal candidate for the Project Manager, Global Business Operations Excellence will have the following experiences: • 8+ years relevant experience in progressive global business optimization projects or related experience • Full life-cycle Business improvement methodology, including Lean Six Sigma. Experience with facilitation of Kaizen events. Lean Green belt or Black belt preferred. • Demonstrated ability to envision and influence operational strategies • ERP experience (Oracle Preferred) • Experience in leading Global, complex project implementation. Must understand underlying technical elements of implementation of large-scale technology programs which support global process improvement. • Proven ability to create solid project plans and to manage full lifecycle of project execution with rigor and disciple around deliverable creation and deliverable quality (lean initiatives, transitions, acquisitions/divestitures and/or technology projects). • Functional knowledge of key business processes (Order to Cash, Source to Pay, Hire to Retire, Record to Report); demonstrated business acumen to learn other business disciplines (R&D, Supply Chain, Manufacturing) • Excellent problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills. Ability to work collaboratively with others from any functional area or background, to influence thinking, and gain acceptance. Ability to comfortably work with both technical and non-technical audiences and to work with and through all levels in an organization. • Outstanding ability to diagnose problems that may be related to process, technology, strategy, or people and to put in place a clear plan to overcome the problem. • Solid financial acumen and ability to develop business cases that support new or improved project proposals • International experience: Self-awareness of communication style and cultural differences. • Consultative style: Ability to formulate and articulate a perspective and present it in a manner that generates understanding and alignment. • Self-motivated and capable of operating independently with limited oversight. Strong sense of personal accountability for work tasks. • Comfortable acting in a role as individual contributor and influencer • Comfort dealing with ambiguity and a fast-paced entrepreneurial environment
EDUCATION
BS/BA or University degree. MBA preferred.
Additional Information
The Sr. Project Manager, Global Business Operations Excellence acts as an expert on Project Management methods and tools to prioritize, advise, or lead cross-functional, global projects that improve the delivery capability and efficiency of Biogen operations. The position requires strong collaboration, communication, leadership, and change management skills as well as experience driving business change projects.