Job Description

About This Role

The role will be dedicated to executing on Biogen’s global grants and giving strategy, which aims to catalyze scientific innovation, address unmet patient needs and advance medical and disease education. Manage Grants Customer Service for both internal and external stakeholders. This is a Limited Duration contract ending December 2024.

What You’ll Do

• Manage the Global Grants System platform to meet evolving business and customer needs (e.g. IT support, license management, system enhancements), including ongoing system evaluation, implementation of enhancements and governance.
• Assist with the assigned portfolio of grants including organization qualification, due diligence, request review, decision communications, contracting, payments, reconciliations, and refunds.
• Communicate with both internal and external stakeholders. This includes, but is not limited to, managing RFI during initial review of grant requests and conducting monthly outreach to grantees to ensure program launch.
• Provide support in maintaining/updating grants-related process documentation, job aids, quick cards and other resources as assigned.
• Manage the GMSG phoneline, Grants & Giving mailbox, and other team repositories as assigned (i.e. ShareNet).
• Responsible for maintaining electronic records, following up on outstanding items and ensuring timely completion of transactions.
• Partner with Finance to register applicants within Oracle to process and track payments and ensure that supplier information remains accurate.
• Manage the Grants & Giving website including ongoing content revisions related to areas of interest, eligibility criteria and applicant resources.
• Responsible for reporting to Finance, Compliance and Audit as per governance requirements.
• Provide administrative and special project support, ensuring completion with minimal supervision.

Who You Are

Demonstrate strong leadership qualities; excellent oral and written communication skills, ability to communicate across all levels of the organization, exceptional judgement and problem-solving skills and must have the ability to manage competing priorities.

Qualifications

Required Education/Skills

• Bachelor's degree
• 5 years’ experience in Grants, Operations, Account Management, Customer Service, Project Management or related field
• 3 years’ experience in pharmaceutical or biotech
• Strong knowledge of and ability to apply local regulations and codes, including but not limited to Accreditation Council for Continuing Medical Education (ACCME), European Federation of Pharmaceutical Industries and Associations (EFPIA) Codes, PhRMA Code, OIG Guidance, and other regional equivalents

Additional Information

Why Biogen?

Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients’ lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.