St. John’s established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. 

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution.  As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.  

EXTERNAL AWARDS PROGRAM TECHNICAL ASSISTANT 

STUDENT FINANCIAL SERVICES 

Responsibilities:

• Assisting the External Aid Coordinator in reviewing, crediting, and monitoring over $11 million in external agency funds annually: scholarships, company employer tuition reimbursement benefits, veteran benefits, foreign government fund payments, select state funds, and select federal funds.
• Responsible for working with the Coordinator in billing and recording payments of all external funds in accordance with the matter set forth by the specific agency. 
• Processing and generating financial aid reports pertaining but not limited to enrollment, scholarships, and endowments.
• Assist with the processing and merging of large-scale financial aid mailings, including but not limited to Financial Aid Package Letters, Shopping Sheets, Global Studies Mailing, External Scholarship notification letters and Endowment Notification Letters.
• Utilizing university Emma software, assist with the coordination of mass-financial aid e-mail efforts, including package letter notification, endowment notification, FAFSA filing notifications, and other e-mail campaigns as determined by the Director of Student Financial Services.
• Review and assist with the coordination of Financial Aid account auditing and the review of GPA requirements for institutional scholarships.
• Assist with the completion of Financial Aid/Enrollment Verification forms as directed.
• Assist with Call Campaigns and other outreach campaigns as directed.
• Manage the Electronic Filing Cabinet records for Institutional Financial Aid.
• Providing assistance to the Coordinator in maintaining accounting and reconciliation of all external funds, including Financial Aid Ledger review.
• Creation and generation of various access reports weekly/monthly to monitor changes in registration and or billing.
• Responsible for updating and adjusting accounts to reflect changes in student registration status and ensuring changes timely passed to external agencies when required.
• Forwarding checks to the Treasurer’s Office and the Office of Development upon review and disbursing such funds utilizing an on-line database system.
• Providing reports of fund expenditures where required by external agencies.
• Generate Financial Aid Package Letters weekly, run letter audits and send supporting emails.
• Provide phone support for the general ACD lines and respond to inquiries in a timely manner.
• Assist with the posting of Law and RIID scholarships and scholarship adjustments in a timely manner.
• And all other duties as assigned by the Director for Financial Services or External Aid Coordinator.
• Responsible for delivering seamless, effective customer service with a diverse population of students, staff, faculty, alumni and outside agencies.

Requirements: 

• Two years prior related experience preferred
• High school diploma, some college education preferred
• Strong customer service and writing skills
• Must be able to communicate well both verbally and in writing
• Ability to work well under pressure
• Proficiency in Microsoft Office and Windows

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. 

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education. 

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law. 

Required Skills Required Experience

 ·High school diploma or equivalent required; bachelors degree preferred with 3+ years   experience in legal word processing or legal field · Experience and exposure in any of the legal word processing tasks below   would be an added advantage; Creating TOAs, TOCs, inserting automated cross   references, converting PDFs to Word using a variety of software, applying Word styles   using macros, troubleshooting problem documents including redlines and documents   containing multiple numbering schemes, style separators, cross references, and other   automated fields · Flexibility to work overtime as required · Ability to work through complex legal document markups and instructions in a timely   and accurate manner · Ability to prioritize various requests and deadlines simultaneously · Excellent verbal and written communication skills · Ability to interact with client and team members in a professional and respectful   manner at all times

 ALL SHIFTS AVAILABLE  1ST MONDAY - FRIDAY 7:30 AM TO 4 :00 PM 2ND SHIFT MONDAY- FRIDAY 5:00 PM TO 1:30 AM AND 3RD SHIFT MONDAY - FRIDAY 12:30 PM TO 8:00 AM 

OTJ-MAN