St. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.

Department:

Student Success

Specific Job Title:

Director of Data and Assessment

Reports to :

Vice President for Student Success and Retention Strategy

Campus:

Queens Campus

Job Summary:

The Director of Data and Assessment is a key member of the Division of Student Success team, working collaboratively across the functional areas to provide data analysis, research expertise, and strategy. Reporting to the Vice President for Student Success and Retention Strategy, the Director of Data and Assessment builds and supports a sustainable culture of strategic analysis and informs decision-making by leveraging current technology and methods from key operational areas within the Division of Student Success.

Essential Functions:

• Facilitate discussions and collaboration with the goal of understanding the departments business goals and problems for assessment and evaluation efforts using current trends and methods
• Design program and learning outcomes that are appropriately clear, specific, and measurable and that align with organizational outcomes, goals, and values
• Design ongoing and periodic collaboration efforts that are sustainable, rigorous, and unobtrusive as possible
• Educate stakeholders at the University about the relationship of divisional data and assessment processes to learning outcomes and goals at the student, unit, division, and institutional level
• Generate reports for internal and external audiences, including translating data from the institutions data warehouse and analytics platforms
• Develop written and verbal presentations, reporting strategies and dashboards to share data insights for use in decision-making opportunities
• Make formal and informal presentations, infographics, and reports (including annual report) on findings to the Division leadership or other internal and external campus members.
• Create, maintain, and manage assessment calendar/cycle for Division of Student Success.
• Assist in the evaluation, implementation and management of any technical student services projects, platforms, and programs
• Collaborate with the Office of the CDO to improve access to data for decision-making purposes across the departments within the Division
• Work with the Division leadership and functional units to design assessment tools, analyze data, and document analysis in reports
• Direct the analysis of all data related to the continuous quality improvement and assessment cycle of the Division of Student Success
• Perform data analysis to support internal clients, create reports, data visualizations, and turn data into insights that drive business decisions
• Participate in the development of policies related to data management and security
• Collaborate with division leadership to develop and maintain accurate, meaningful dashboards using key metrics and benchmarks
• Ensure all assessment, evaluation, and research results are accurate, responsible, and effective
• Use culturally relevant and appropriate terminology and methods to conduct and report assessment, evaluation, and research findings
• Develop written and verbal presentations, reporting strategies and dashboards to share data insights for use in decision-making opportunities
• Develop data-related responses for campus leadership, administrative office, and academic departments
• Design systems capable of transforming and driving the operational decisions for the division
• Work with the Office of Institutional Research to support external market research strategies in support of the information needs of the division
• Prepare assessment reports for dissemination to internal and external audiences
• Collaborate in efforts related to accreditation reporting databases and documentation collection and organization across programs
• Create analytical tools that measure the impact of learning support services and student experience interventions on student achievement of intended learning outcomes.
• Execute surveys and other evaluation instruments for assessment initiatives and effectiveness evaluation project
• Handle, secure, and present confidential materials following University policy and federal/state regulations
• Develop institutional relationships to assist our ability to serve our students and programs
• Engage in special projects as assigned by the Vice President for Student Success and Retention Strategy or their designee(s)
• Other duties as assigned

Competencies:

• Ability to master higher education-specific computer software applications, e.g., Banner, Access, Excel, and Slate software
• Strong background in the principles of research methods and data analysis
• Demonstrated knowledge of Students Affairs and Academic Affairs/Advising
• Ability to perform analyses multiple data sets
• Ability to gather and understand problems, analyze, and present data-informed solutions in a cohesive manner
• Ability to tell a story with data
• Experience with survey systems and statistical methodologies preferred
• A strong commitment to diversity, equity, and inclusion
• Strong organizational and oral and written communication skills necessary
• Ability to multi-task, self-initiate, and work cooperatively required

Supervisory Responsibility :

This position may supervise full-time employees, graduate assistants, and student workers.

Work Environment :

This position operates in a professional office environment. This position requires you to use standard office equipment such as personal computers, printers, telephone, fax machine, and copier as well as additional devices such as a cell phone and iPad.

Physical Demands :

While performing the duties of this job, the employee is occasionally required to stand; move about; sit; to carry work and use controls; reach with hands and arms; climb stairs; communicate. Occasional work duties may be performed outside, including walking to and from residential buildings, and other locations on the campus. The employee must occasionally lift or move up to 10 lbs. Specific vision abilities required by the employee include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus, etc.

Position Type/Expected Hours of Work :

This position is full-time with office hours Monday through Thursday, 8:30 a.m. to 4:30 p.m. and 8:30 a.m. to 3:00 p.m. on Fridays. This position will require long hours seasonally and occasional weekend work.

Required Education and Experience :

• Graduate degree required data science, applied mathematics, statistics, psychology, higher education administration, or other relevant education preferred
• Minimum 7 years of experience in higher education related to data analysis, outcomes, or assessment preferred
• Fluency with a data visualization tool (Tableau, PowerBI, Domo, Looker)
• Demonstrated ability and experience in partnering to achieve a team-based approach to student success
• Demonstrated ability to develop a student-centered and collaborative departmental culture

Preferred Education and Experience :

• Senior level experience in higher education related to data analysis, outcomes, or assessment preferred
• Expert level experience in data visualization (Tableau, PowerBI, Domo, Looker)
• Knowledge of laws and regulations related to higher education student affairs processes, policies, and engagement

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

In compliance with NYC’s Pay Transparency Act, the annual salary range for this position is $89,000 - $110,000. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John’s University’s physical locations at any time.

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.

St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

Required Skills

Required Experience

The Sr. Sales Account Executive duties and responsibilities include:

• Identify, qualify, orchestrate and close new business within the assigned territory leveraging compelling return on investment that the Kofax solution provides.
• Work closely with our Lead Generation Team, Inside Sales Team, and Sales Engineer resources to create and manage a strong pipeline of new business in both existing customers and prospects
• Effectively manage multiple concurrent sales cycles effectively
• Understand and articulate the value of the Kofax solutions to VP and C-level audiences which align to the prospects strategic objectives
• Establish and maintain strong and referenceable relationships with our existing client base.
• Qualify and forecast deals accurately and consistently.
• Develop and execute field marketing activities to drive pipeline growth
• Grow and maintain a deep and wide set of contacts across all lines of business within each target account.  Target of no less than 40 contact points across each organization. 
• Actively work with internal teams to perform all the necessary steps for effective prospecting and qualification.  The Sr. Sales Account Executive is expected to create a pipe no less than 4X of their license quota
• Work very closely with Kofax’s list of partners to jointly engage in prospecting, qualifying, calls or visits according to strategic account mapping plans with the Partners.

Perform regular housekeeping activities to ensure that the CRM system is always clean and up to date, in accordance to Management’s guidelines