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As the global leader in ATM deployment and management, no one operates more ATMs in more locations than Cardtronics. Our processing network, service delivery platform, operational expertise and scale advantages are being leveraged for cost-effective expansion into new markets of opportunity through both organic growth and targeted acquisitions. Cardtronics puts a relentless focus on improving the productivity of our ATMs for the benefit of retailers, consumers and financial institutions alike.

At Cardtronics, we are Champions of Cash… because it matters. Our purpose-driven mission is to ensure cash remains accessible and viable in our markets around the globe. Cash is woven into the very fabric of society. Cash is… a good meal with friends, learning financial responsibility, giving, caring, durable, and so much more.

THE ARMORED ANALYST is responsible for tasks that facilitate the completion of scheduled and non-scheduled armored services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

INCLUDE THE FOLLOWING, OTHER DUTIES MAY BE ASSIGNED:

• Responsible for monitoring for the completion of unscheduled armored services previously dispatched.  This includes follow up with the armored provider on services not completed.
• Determine which ATMs are out of cash and dispatch armored services as needed.
• Using various methods, retrieve Electronic Journal information for armored and cash providers.  This could include connecting directly to ATMs through a secure portal to retrieve the data.
• Communicate with the Support Center to coordinate repairs or meets for ATMs not loaded with cash due to a mechanical or lock failure.
• Process Device Manager tickets in accordance to the guidelines for tracking armored ticket data by fault type.
• Provide non-technical support to armored technicians who call into the armored phone line from the field.
• Complete various department processes as assigned

SYSTEMS INVOLVED:

• Microsoft Office
• CORE
• Windows Operating Systems
• CT Reports
• Device Manager
• ICOM
• Terminal Monitoring
• Armored Carriers’ customer interface systems
• Cisco Phone

EDUCATION, EXPERIENCE & REQUIREMENTS:  

• Bachelor’s degree preferred, high school diploma or equivalent required
• Three or more years or armored or banking experience
• Demonstrate good analytical and problem solving skills with the ability to identify cause and effect and communicate results in a structured manner
• Previous armored service, banking or ATM industry experience preferred
• Working knowledge of the Windows XP operating systems
• Strong knowledge of Microsoft Office, to include Outlook, Word, and Excel
• Ability to type a minimum of 50 words per minute
• Strong attention to detail
• Solid organizational and time management skills
• Enthusiastic team player, but also capable of working independently
• Must be able to successfully pass all applicable background screening tests

ABOUT CARDTRONICS 

Cardtronics plc is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Cardtronics plc are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.