Job Description

The Customer Solutions Intern will support the Customer Solutions team with a variety of activities. 

JOB DUTIES  

• Support team and customer needs through status reports, frequent phone / email communication, assist with unique account requirements and collaborate with Operations personnel to close customer inquiries and issues.
• Communicating contractual obligations to production and leadership teams as it relates to business processes.
• Communicate parts repair status reports and other business transactions as it relates to customer accounts.
• Provide consistent communications, internally and externally, by utilizing Customer Solutions' best practices.
• Draft price quotations for customers by coordinating with leadership and SME's.   
• Identify process and procedure improvements necessary to increase efficiencies and the customer experience.

Bachelor’s Degree in relevant area (preferred) or Junior/Senior pursuing a Bachelor’s Degree (required).

Qualifications

Bachelor’s Degree in relevant area (preferred) or Junior/Senior pursuing a Bachelor’s Degree (required).

Additional Information

Chromalloy maintains a drug-free workplace and performs post-conditional offer/pre-employment drug and alcohol testing and various background checks. Please note that, depending on the specific position applied for, you may be required to pass additional job-related medical tests, background checks, and/or other requirements.

Chromalloy makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy https://www.chromalloy.com/wp-content/uploads/2022/03/BCOSTA-Signed-EEOC-Statement-05.17.18.pdf

Chromalloy is proud to be an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination as it relates to terms and conditions of employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, protected veteran status or any other protected characteristic as outlined by applicable law. Sexual harassment, or any other kind of harassment, is likewise not tolerated. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

INDCSD