Qualifications
- High School diploma or equivalent required
- Information Technology courses or certification(s) required
- A Bachelor’s degree in business or technology field preferred
- 3+ years related experience
- 3-5 years performing routine software installations and program updates
- 3-5 years performing routine troubleshooting and problem resolution on computer, server, network and telecommunication systems
- Understanding and experience with information systems environments and systems; understanding of applicable computer systems, such as Microsoft Office, Lotus Notes and function specific software
- Basic understanding of ICT (information & communication technology) infrastructure
- Good verbal, data entry and written skills; communicative, in speaking and writing, in local language and English
- Flexible, initiative, self-motivated and creative in finding solutions
- Team player combined with independent working
- Ability to interface with cross-functional groups to define and execute overall requirements
- Experience working effectively with others and providing superior customer service
- Skilled at solving challenges in a directed, methodical manner and analyzes the current issue to envision creative solutions
- Takes initiative to complete critical tasks, especially in team settings with dependencies on other people
- Works effectively in the face of stress, ambiguity, difficult situations, and shifting priorities
- Experience in a manufacturing environment highly valued
- ITIL (Information Technology Infrastructure Library) foundation training is an asset
- Ability to travel to support other sites when needed; estimated 20% travel
Additional Information
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.