Eaton’s Global Energy Infrastructure Solutions (GEIS) division is currently seeking a Customer Service Representative. This role is based at our Syracuse, NY site.
The expected annual salary range for this role is $40875.03 - $59950.04 a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Position Overview:
The Customer Service Representative will handle between 60 to 100 phone calls or e-mails per day and responds to inquiries or problems involving stock or order management issues. You will be responsible for adherence to the core Standard Operating Procedures and is responsible for first call/email resolution along with performing other appropriate functions as directed by the Customer Service Manager.
This opportunity offers a growth path for larger roles within the organization, including but not limited to sales service, marketing, supply chain, or logistics. The individual will be asked to help drive the performance of the operations by applying best practice customer service skills and provides the opportunity to work in a fast paced, high growth environment for a corporation that supports your career development.
Key Responsibilities Include:
Qualifications:
Required (Basic) Qualifications:
Preferred Qualifications:
Skills:
Position Criteria:
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Every day, all around the world, people depend on technology, transportation, energy, and infrastructure to live and work. With rapid growth in electrification, an energy transition driven by climate change, and explosive growth in connectivity, we’re well-positioned to solve the world’s toughest electrical and mechanical power management challenges. Because that’s what really matters. And we’re here to make sure it works.