CSOC Operator Location:Modesto, CA, US, 95354 Apply now -Why E. & J. Gallo Winery? Recognized by Glassdoor as a "Best Place to Work" two years in a row, we couldn't be prouder of our employees. We are the largest family-owned winery in the world with over 100 brands. We are committed to driving innovation, sustainability, and fostering a culture of collaboration. We look forward to having you join the team! Your Talent & Gallo | A Perfect Pairing Do you have passion for Security? E. & J. Gallo Winery is seeking a CSOC Operator to join our team. You will be responsible for monitoring and dispatching appropriate personnel to all alarms and security related activity Company wide. You will communicate effectively with police agencies, fire departments, emergency services agencies, security department management, security officers and senior management of the company. What You Will Do Ensure Safety: -Monitors all security related technology in the Corporate Security Operational Center. -Dispatches internal and external personnel when applicable. -Continues to monitor and execute tactical procedures until each incident is resolved. What You Need -High school diploma or State-issued equivalency certificate. -1 year of customer service, previous call center, operator/receptionist, security, military, or law enforcement experience; 1 year must include 3 months of CADRIMS or other emergency computer aided dispatching software experience. -Valid drivers license and successful completion of background check. Required to obtain a California drivers license or appropriate state drivers license within 30 days of hire. -Required to work rotating or fixed shifts (includes nights, weekends, and holidays). -Required to work overtime when necessary. -Experience with MS Office. What Will Set You Apart -Associates degree or some college level course work. -Experience with MS Excel, MS Outlook and MS Access. -Experience interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. Experience writing routine reports and correspondence. -Experience speaking effectively before groups of customers or employees of organizations. -Experience communicating effectively with law enforcement and emergency related agencies in times of crisis. Gallo does not sponsor for employment based visas for this position now or in the future To view a full job description, please click -Job Posting ID: 58023 #DNP