Network Administrator I Our high growth and leadership position in the renewable energy business offers outstanding opportunities to individuals seeking an exciting work environment in one of the most important industries for the 21st century. First Solar is a leader in the development and manufacturing of thin film solar modules used in grid-connected solar power plants, as well as a provider of complete solar generation solutions for U.S. utilities. Our culture is one where teamwork, continuous improvement, achievement of results, and environmental responsibility are core values. We are seeking new associates who are motivated to contribute their talents to making cost-effective solar energy an important part of the worlds energy mix. - Primary Job Functions: Were changing the world. Let us start with yours. First Solars information technology (IT) department seeks candidates who believe in our mission of providing cost-advantaged solar technology through innovation, customer engagement, industry leadership and operational excellence. At First Solar, the IT organization is an innovation driver, continuously finding new ways to improve and automate processes that connect people and technology. They are the foundation of every business function, enabling the company to efficiently scale and make data-driven decisions to further our mission. People are ITs most important asset, and this incredibly talented team supports our manufacturing systems, business applications, productivity tools, hardware, networks, and information security. The IT organization seeks individuals who enjoy contributing to an innovative, fast-paced, forward-thinking team. They should be effective problem solvers, data driven, results oriented, and motivated to improve processes that help First Solar lead the worlds sustainable energy future. Basic Job Functions: Entry level Network administration Experience: Minimum 1 year of related work experience Education: Bachelors degree in Information Technology or related field or equivalent years of work experience Required Skills: Knowledge of Cisco IOS software upgrades/patch management best practices in an Enterprise Cisco environment. Experience with Cisco CallManager or other VoIP provider desired WAN network infrastructure and protocols Essential Functions & Responsibilities: Primary Responsibilities: Research, plan, implement, support, monitor, troubleshoot and maintain Global infrastructure services including Cisco Routers, PIX Firewall, VPN Concentrator, ASA, Catalyst Switches, CallManager, CallManager Express, Wireless, Storage Array Networks, Network Monitoring, Intrusion detection/prevention systems, LAN/WAN performance, WAN packet acceleration and many facets of the Microsoft BackOffice suite of products Strong project management skills while incorporating the ability to handle multiple projects with competing priorities across the globe Support network and internet protocols and applications including WINS, DNS, DHCP, TCP/IP, IIS, SNMP, SMTP, Routing, BGP, E/IGRP, H.323, Link Aggregation, Network Redundancy, PEAP, Spanning Tree and VLans utilizing a fiber/copper/MPLS backbone. Evaluate, diagnose and troubleshoot complex hardware/software issues. Create, modify and keep network documentation with an emphasis on detail Key Competencies: Installs or removes hardware and/or software, and associated connections, using supplied installation instructions and tools. Conducts tests and corrects malfunctions, calling on help from more experienced colleagues if required. Documents results in accordance with agreed procedures. Assists with the evaluation of change requests. Contributes, as required, to investigations of problems and faults concerning the installation of hardware and/or software and confirms the correct working of installations. Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to modify demand for a particular resource or service. Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for deterioration in service. Develops, documents and implements changes based on requests for change. Applies change control procedures. Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken. May carry out early life support activities such as providing support advice to initial users. Reviews system software updates and identifies those that merit action. Tailors system software to maximize hardware functionality. Installs and tests new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Prepares and maintains operational documentation for system software. Advises on the correct and effective use of system software. Investigates minor security breaches in accordance with established procedures. Assists users in defining their access rights and privileges, and operates agreed logical access controls and security systems. Maintains agreed security records and documentation. Investigates problems in systems and services. Assists with the implementation of agreed remedies and preventative measures. Collects and collates evidence as part of a formally conducted and planned review of activities, processes, products or services. Examines records as part of specified testing strategies for evidence of compliance with management directives, or the identification of abnormal occurrences. Please note: potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check, pre-employment drug screen, and any other test that may be required for the role. Equal Opportunity Employer Statement: First Solar Inc. is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. - Language Requirements - Experience Network Administration - Education Bachelors: Information Technology (Required) - Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check, pre-employment drug screen, and any other test that may be required for the role.