Fortive Business Systems Leader fbsl - Customer Service
Fortive Business System Leader (FBSL) - Customer Service-GIL004828 About Us: Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities. Gilbarco is a leading global supplier of fuel dispensing equipment, fully integrated point of sale systems for the global petroleum marketplace with sales, manufacturing, research, development, and service locations in North and South America, Europe, Asia, the Pacific Rim and Australia. -Description: Purpose of Position Promote & facilitate the successful implementation of Fortive Business System (FBS) tools and processes across Gilbarco NA by conducting sustainable continuous improvement events to support the organizations top priorities, with a specific focus on commercial and back-office processes. Key Responsibilities -Lead and facilitate Kaizen events and develop on-site associates in the area of FBS tools such as STW, 5S, Lean Conversion, TPI, Value Stream Mapping, VRK, and other DBS Lean Tools to drive organizational change. -Be the lean thinking conscience of the organization. (Walk the Talk) -Facilitate Policy Development Meetings with department leaders. -Ensure ERP migration is supported with documentation and process improvements before and after go-live. -Assist in achieving Gilbarcos Policy Deployment and Strategic Plan objectives. -Assist leadership in the development of a FBS roadmap and support the execution. -Work with the department leaders to develop and maintain Kaizen funnels. -Chair monthly kaizen planning meetings and support facilitation of area strategic plan. -Schedule, facilitate and ensure productive Kaizen events. -Drive Kaizen newspaper items toward completion & track sustainment. -Drive ever-improving results by leveraging FBS tools, consulting skills, and change management process. -Build the bench of FBS Champions on key tools across the NA organization. -Facilitate FBS training sessions when appropriate (other trainers and consultants from Danaher, Shingijutsu, or other) -Promote and facilitate diagnosis of work flow impediments and other wastes throughout the business, and provide expert counsel on appropriate tools to eliminate them -Improve FBS training and facilitation skills by pursuing certification in DBS tools -Promote and facilitate associate development in various FBS tools, lean production, and kaizen leadership -Develop immersion/on-boarding plans for new hires. Tailor to their specific function. -Benchmark and Communicate Best Practices within the Fortive Organization III.Relationships Relationships Individuals in this position will have ongoing interaction and communications with the following: -Company leadership team (All functions) -FBS Corporate -ERP Project Team -Consultants (Shingijutsu Personnel) -Suppliers, Distributors and Contractors IV.Measures of Performance -Change effectiveness and sustainment results for each FBS event -Overall Application of Tools -Daily Management -ERP launch metrics -Kaizen Sustainment -Organizational Impact (SQDIP) -Safety Number of Incidences -Quality PPM (Internal/External) -Delivery On Time Delivery -Productivity Units/Hr, Cost Reductions -Direct customer feedback on the effectiveness of workshops and training sessions -Annual Performance Reviews Performance Against Objectives -Associate Survey Results -Qualifications: V.Background and Skill The ideal candidate will have the following: Working knowledge and hands-on experience with the Fortive Business System principles or similar business models in manufacturing and office functions. Excellent communication, meeting and presentation skills Ability to effectively drive change in an organization 4 Year degree (Engineering Preferred) advanced degree desired Minimum of 2 years of experience with manufacturing processes Exposure to and participation in a wide variety of training environments Excellent writing and administrative skills including basic computer skills (word processing, spreadsheets, graphics) VI.Personal Trait Profile ?Work with MinimalSupervision ?Passionate about Change lives by continuous improvement philosophy ?Ability to Multi-task and handle several concurrent projects ?Clear and concise oral and written communication skills ?Team-Oriented Good Team Leadership/Facilitation Skills ?Excellent Interpersonal Skills Ability to Work with All Levels ?Excellent problem solving tools and attention to detail ?Logical and creative thinker ?Results oriented with a sense of urgency ?Ability to handle and lead constant change ?Good organizational / time management skills Credible functional and business leader - Possesses functional pedigree to support expertise. Demonstrates sound leaderships practices that instill trust, engagement and dialog within and outside of their team. Intellect / Critical Thinker: Strong critical thinking and problem solving skills, quickly understands the details of the business and supports the team in formulating and executing on path to success. Conviction: understands the business and engages peers and leadership in critical, constructive dialogue on challenges, resource requirement, risks and tradeoffs. Supports team in making critical trade-off decisions. Takes responsibility for their decisions and countermeasures appropriately. Personal agility: Achieves results through other across cultures, geographies and organizational levels. Can work with a wide variety of personalities effectively. Influencing skills: effectively drive results within and outside formal chain of command and across geographic and cultural boundaries. Communication skills: Delivers balanced messages that engage the team on a group and individual level. Establishes and communicates organizational vision. Energy & drive: Thrives in a results oriented, dynamic, fast-paced environment, while focusing on stabilizing processes. Talent Development: Effectively assesses, develops, retains and hires human resources to drive organizational capabilities of delivering on short- and long-term goals. Makes difficult decisions and/or has critical conversations as required. Educated Risk taker: Listens and understands the business and process, but challenges the status quo. Takes appropriate risk after understanding potential implications. Integrity: achieves objectives through creativity, continuous improvement and hard work. Models the behaviors expected of a FTV leader. VII.Scope and Impact of Position ResponsibilitiesThis position is instrumental in developing and executing the FBS principles and culture within the Organization. It will significantly impact Gilbarcos ability to be globally competitive in the areas of quality, delivery, cost and innovation.This position is also instrumental in developing the skill base and FBS culture of our associates to carryout policy Fortive Corporation Overview: Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortives well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution. Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our companys operating model is the Fortive Business System. For more information please visit:www.fortive.com. -Organization:Gilbarco -Job:Customer Service -Primary Location:North America-United States-NC-Greensboro -Schedule:Full-time EEO Statement:"The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a ""Fortive Company."" Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail applyassistance@fortive.com to request accommodation."