Implementation Specialist Glidewell Dental 34 reviews - Louisville, KY
Glidewell Laboratories, Inc. provides products and services to dental
professionals in the United States and internationally. We are focused
on building innovative technology for our customers to make better
decisions that improve patient outcomes. We value our culture by
encouraging growth, collaboration, and constructive debate as well as
delivering innovative solutions. Glidewell.io is a brand new division
utilizing our own groundbreaking, proprietary software and hardware to
forever change the way Dentists provide in-house restorative care. We
are looking for an Implementation Specialist to be part of our
innovative platform! As an Implementation Specialist you will: * Travel
to customer sites throughout North America weekly to implement
glidewell.io In-Office Solution (75% Travel) * Install, calibrate, and
test fastmill.io machine in accordance with pre-defined policies and
procedures; requires use of precision measuring and testing instruments.
- Deliver onsite glidwell.io training including but not limited to the
glidwell.io workflow, fastdesign.io design software and materials
handling. * Identify, troubleshoot, and solve IT and machine related
problems including but not limited to, connectivity, Wi-Fi, software and
machine related performance issues. * Configure and setup PC equipment
and fastdesign.io software. * Ensure successful connection with
inter-oral scanners. * Collaborate with the Technical Support, IT,
Engineering, Manufacturing, and Product Managers. * Adhere to all SOPs,
policies and procedures. * Perform other related duties and projects as
business needs require at direction of management. Requirements: * High
school diploma or equivalent. * Minimum two (2) years of experience as a
CAD Designer, service technician, or other technical support capacity. *
FastDesign experience as a Design Technician preferred. * Electrical and
mechanical experience preferred. * Customer focused; must be flexible in
dealing with others internally and externally. * Ability to frequently
push and/or pull up to forty (40) pounds and up to one hundred fifteen
(115) pounds with assistance and/or use of equipment. * Ability to
frequently lift or carry up to forty (40) pounds and up to one hundred
fifteen (115) pounds with assistance and/or use of equipment 15 hours
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