At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child’s cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the world’s most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference. 

With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry’s best to reward the talented people who make our company successful. 

If this sounds like something you would like to be a part of, we’d love to hear from you. Learn more about us at www.graphicpkg.com. 

Inspired Packaging. A World of Difference.

JOB TITLE:            COORDINATOR, SALES & OPERATIONS SUPPORT

LOCATION:            ATLANTA, GA

REPORTS TO:        SUPERVISOR, SALES & OPERATIONS SUPPORT 

MISSION / SUMMARY: A Sales and Operations Support Coordinator’s primary responsibility is to complete tactical and strategic processes associated with servicing a specific set of customer accounts. This person will have responsibility for the day to day management for all aspects for an assigned account or accounts. They understand and align the process with Sales, Operations, Logistics, Design, Graphics, and the Sales and Operations Support group and as he/she executes their role in the overall order fulfillment process to exceed customer expectations and align with GPI business, financial and operational objectives. 

PRIMARY RESPONSIBILITIES ARE, BUT NOT LIMITED TO THE FOLLOWING:

• Provide accurate and continual communications to internal and external customers regarding order fulfillment status and specifics as appropriate (inventory, transportation, invoicing, etc.)
• Achieve all goals associated with Business Unit Key Performance Indicator’s for specific accounts and responsibilities.
• Support Sales and Operations Support Supervisor and Manger to execute daily responsibilities and meet objectives associated with all order fulfillment activities.
• Develop strong relationships with internal and external customer contacts.

IDEALLY THE INDIVIDUAL THAT WOULD BE A STRONG FIT FOR THIS POSITION WOULD HAVE SOME OF THE FOLLOWING KNOWLEDGE/SKILLS AND ABILITIES;

• Four-year degree in applicable field of study or compensatory work experience is required.
• Positive and progressive order fulfillment experience preferred.
• Solid understanding of customer account management.
• General understanding and experience with ERP business applications. A working knowledge of SAP is preferred.
• Demonstrated understanding of /ability to manage the impact of order fulfillment on cash flow.
• Ability to travel (5-10%)

ESSENTIAL JOB FUNCTIONS INCLUDE THE FOLLOWING: 

• General hours of work are Monday – Friday 8:00 AM – 5:00 PM (EST). Overtime is frequently required (5-10 hours a week) during peak periods.
• While performing the duties of this job, the employee is regularly required to hear and verbally respond. The employee frequently is required to sit and use hands to finger, handle and feel. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25lbs. Specific vision abilities required by this job include close and distance vision. Employee is required to wear steel toe shoes, safety glasses and hearing protecting when in our manufacturing environments.

THE ABOVE JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. OTHER DUTIES, RESPONSIBILITIES AND ACTIVITIES MAY CHANGE OR BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.

GRAPHIC PACKAGING IS AN EQUAL OPPORTUNITY EMPLOYER. ALL CANDIDATES WILL BE EVALUATED ON THE BASIS OF THEIR QUALIFICATIONS FOR THE JOB IN QUESTION. WE DO NOT BASE OUR EMPLOYMENT DECISION ON AN EMPLOYEE'S OR APPLICANT'S RACE, COLOR, RELIGION, AGE, GENDER OR SEX (INCLUDING PREGNANCY), NATIONAL ORIGIN, ANCESTRY, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, GENETIC IDENTITY, GENETIC INFORMATION, DISABILITY, VETERAN/MILITARY STATUS OR ANY OTHER BASIS PROHIBITED BY LOCAL, STATE, OR FEDERAL LAW. CLICK HERE TO VIEW THE EEO IS THE LAW POSTER.  PLEASE APPLY AT WWW.GRAPHICPKG.COM.

Required Skills

• Degree Preferred.
• Positive and progressive order fulfillment experience preferred.
• Solid understanding of customer account management.
• General understanding and experience with ERP business applications. A working knowledge of SAP is preferred.
• Demonstrated understanding of /ability to manage the impact of order fulfillment on cash flow.
• Ability to travel (5-10%)

Required Experience

• Degree Preferred.
• Positive and progressive order fulfillment experience preferred.
• Solid understanding of customer account management.
• General understanding and experience with ERP business applications. A working knowledge of SAP is preferred.
• Demonstrated understanding of /ability to manage the impact of order fulfillment on cash flow.
• Ability to travel (5-10%)

• Degree Preferred.
• Positive and progressive order fulfillment experience preferred.
• Solid understanding of customer account management.
• General understanding and experience with ERP business applications. A working knowledge of SAP is preferred.
• Demonstrated understanding of /ability to manage the impact of order fulfillment on cash flow.
• Ability to travel (5-10%)