PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.

The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The Surgery Scheduler performs various routine clerical tasks, primarily dealing with all surgeries; handles insurance inquiries; performs pre-admission reviews and explains deductible and payments if necessary; schedules surgery time with hospital and schedules physical before surgery date.  Works closely with Office Manager and other members of the front office team to trouble-shoot and resolve problems, maintains positive relationships with patients, family members and other visitors, and fellow employees.

Required Skills

• Knowledge of computer keyboard and 10 key touch; ability to type at least 40 words per minute
• Knowledge of computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems)
• Demonstrates good telephone management skills
• Knowledge of ICD-9 CM and CPT coding systems
• Good organizational skills
• Ability to identify and solve problems
• Demonstrates good communication skills, bilingual helpful

Required Experience

• Formal training will be indicated by a high school diploma or equivalent; minimum 2 years front office experience; experience in surgery scheduling process preferred
• Must have knowledge of insurance, HMO procedures & medical terminology
• Experience with ICD-9 CM & CPT coding systems
• Ability to maintain composure & balance multiple priorities in a fast-paced environment

• Knowledge of computer keyboard and 10 key touch; ability to type at least 40 words per minute
• Knowledge of computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems)
• Demonstrates good telephone management skills
• Knowledge of ICD-9 CM and CPT coding systems
• Good organizational skills
• Ability to identify and solve problems
• Demonstrates good communication skills, bilingual helpful