Maintenance Support Coordinator - 1st shift New Winston-Salem, North Carolina, United States Facilities, Safety & Security 181021 Requisition # 2 days ago Post Date Apply for Job Share this Job Sign Up for Job Alerts COMPANY OVERVIEW: Herbalife Nutrition is a global nutrition company whose purpose is to make the world healthier and happier. We have been on a mission for nutrition - changing people's lives with great nutrition products & programs - since 1980. Together with our Herbalife Nutrition independent distributors, we are committed to providing solutions to the worldwide problems of poor nutrition and obesity, an aging population, skyrocketing public healthcare costs and a rise in entrepreneurs of all ages. Herbalife Nutrition offers high-quality, science-backed products, most of which are produced in Company-operated facilities, one-on-one coaching with an Herbalife Nutrition independent distributor, and a supportive community approach that inspires customers to embrace a healthier, more active lifestyle. Herbalife Nutritions targeted nutrition, weight-management, energy and fitness and personal care products are available exclusively to and through dedicated distributors in more than 90 countries. Through our corporate social responsibility efforts, Herbalife Nutrition supports the Herbalife Family Foundation (HFF) and its Casa Herbalife programs to help bring good nutrition to children in need. Herbalife Nutrition is also proud to sponsor more than 190 world-class athletes, teams and events around the globe, including Cristiano Ronaldo, the LA Galaxy, and numerous Olympic teams. Herbalife has over 8,000 employees worldwide, and our shares are traded on the New York Stock Exchange (NYSE: HLF) with net sales of approximately $4.4 billion in 2017. To learn more, visit Herbalife.com or IAmHerbalife.com . POSITION SUMMARY STATEMENT: The Maintenance Support Coordinator will be responsible for Dispatching Maintenance personnel where needed, Work with operation to prioritize calls, compile CMMS data to identify main equipment issues. Update department records. The role will also assist the Maintenance Planner in administering the maintenance departments daily, weekly, monthly work plan (corrective and preventive) and schedule, coordinate, and communicate the plan with manufacturing, maintenance team to ensure on time and efficient execution of plan. Assist the Maintenance Planner in maintaining the CMMS, verifies spare parts, ensures equipment files are kept up to date and in order. This position will require overtime and weekend work as necessary. DETAILED RESPONSIBILITIES/DUTIES: Notifications to departments to coordinate any planned shutdowns, maintenance, or service activities that could have an impact on their schedule, and keep them informed during emergency or unexpected downtime events. Ensure completed schedules and work orders are returned promptly and ensure work orders are filled out completely by craftsman, maintenance lead mechanics, and authorized contractor representatives. Effectively communicate, and maintain a good rapport with all maintenance personnel. Effectively handle multiple two-way radio traffic in the form of taking information quickly, and accurately, and dispatching technicians in an effective manner to maximize manpower usage. Update Preventive Maintenance schedule & work order content and frequencies. Actively participate in continuous improvement teams to present CMMS data identifying repeat issues. Work with Maintenance Planner/Scheduler and Parts Coordinator to ensure all records are filed, parts for PMs and WOs are staged & kitted. Input and Update Preventative Maintenance as needed. Uses computer to work on multiple applications; including, CMMS, Word, Excel, Outlook, Oracle to support maintenance department. Develop and improve maintenance department work flow. May perform / assist in other related activities or duties as required and/or assigned. REQUIRED QUALIFICATIONS: Skills: Understand basic operation and preventive maintenance of plant equipment. Occupational hazards and standard safety practices/precautions Experience with Computerized Maintenance Management Systems, Microsoft Outlook, Word, and Excel, Oracle programs Read technical manuals and Input the recommended OEM preventative maintenance schedule into the CMMS system. Communicate clearly and concisely Establish and maintain effective working relationships with those contacted during the course of assigned responsibilities. Good typing, data entry, computer , two-way radio and/or phone/communication skills Must be able to work effectively as a team member and interact positively with all staff, clients and outside parties Strong written and verbal communication skills. Superior attention to detail Calm, flexible and efficient when dealing with multiple priorities, people and tasks Uses initiative and exercises sound independent judgment Must have the ability to deal with all levels of management Ability to recognize, prioritize and accomplish needed tasks Complying with all Company policies, work rules, safety regulations and good housekeeping requirements Maintaining a clean and orderly work area Establishing and maintaining cooperative working relationships with individuals contacted in course of work including outside vendors, contractors or suppliers Need a sense of urgency in completing task and job assignments correctly, on time, the first time Experience: 1-3 years experience in a manufacturing, setup/change over or dispatching role. Strong problem solving skills, and the ability to work with minimal supervision Must possess a strong technical background Education: High School diploma or equivalent PREFERRED QUALIFICATIONS: Preferred experience in a Maintenance Manufacturing environment. Familiar with cGMPs , SOPs requirements from a regulated working environment Experience in, Nutraceuticals, Food/Beverage or Pharmaceutical manufacturing plant. Vocational certifications or Associates degree Previous CMMS experience