With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advance composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the "strength within." Hexcel is currently seeking an Account Representative for our Burlington, WA location. The selected individual will be responsible for but not limited to the following obligations: - Provide direct line of support to customer(s), as the key point of contact for the customer/supplier relationship. Communicate information, both written and verbal, in a clear, concise and professional manner. - Responsible for entry of customer purchase orders (POs), including flow down notes, into Hexcel's Microsoft Dynamics AX2012 (ERP) system, review and flow down of all contractual agreements for the POs, and price and lead time verification. - Develop and maintain positive internal relations and coordinate with various functions within the company to ensure Customer Service department needs, including customer requests, are handled appropriately and in a timely manner. - Request and assemble information provided by various departments to support RFQ/RFPs and entry of POs received from customers, both internal and external. Follow-up with customers to quoted materials, and forecast requirements and supply feedback to management in a timely manner. - Adhere to International Trade Compliance (ITC)/Legal obligations. - Supply new/potential customers with Hexcel required documents and work with Credit Department to establish credit terms. Initiate customer claims (material and non-material) in Hexcel claim system and maintain status of claims for customers. Collect and analyze data on customer needs, buying habits, and trends to identify potential markets and factors affecting product demand. Qualifications: - Bachelor's degree from four-year college or university preferred - One to two years related experience and/or training; or equivalent combination of education and experience preferred. - Proficient in the use of Internet, Microsoft Office Suite (WORD, Excel, Outlook, PowerPoint). - Proficiency in use of ERP systems preferred. All applicants are required to be fully vaccinated against COVID-19 by the start of their employment or receive a medical or sincerely held religious belief exemption from vaccination from the company prior to the start of their employment. Eligible candidate must be: U.S. citizen, U.S. national, a person lawfully admitted for permanent residence, a temporary resident under sections 210(a) or 245(A) of the Act, a person admitted in refugee status, a person granted asylum. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry. Hexcel is an Equal Opportunity Employer of Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, status as protected veteran, or any other protected class.