Working at ICF Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If youre seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICFtogether for tomorrow. ICF International is recruiting for a Junior Technical Business Analyst to help provide on-site client support in Arlington, VA.nbsp; We support the course management, evaluation, Web site, and other related systems for a training-focused federal client in Arlington, VA. Support includes project management, operations, data analytics and reporting, and facilitating improvements to the systems. nbsp;nbsp;nbsp; Key Responsibilities: * Develop and run required system reports, analyze and compile data, and report progress and performance of systems and tracked business activities. * Assist Team Lead with documentation, tracking, and monitoring change requests and develop change requests and cost/benefit analyses as-appropriate for recommended system improvements. * Test system changes, integrations, and new applications. * Maintain documentation of updates or improvements for system and business process documentation and standard operating procedures and related user guides. * Support team in development and maintenance of an annual plan, including security requirements, suggested short and long-term improvements, usability studies, and data analyses. * Assist in maintenance of the SharePoint site for project tracking and organization * Design and develop announcements, summaries, presentations, and briefings to document and promote system activities, changes, and procedures. * Provide support in research for security requirements and data calls related to Certification and Accreditation (Camp;A) and Plan of Action and Milestones (POAamp;Ms). * Provide support in research and assistance for acquisition requirements and data calls related to Capital Planning and Investment Control (CPIC). * Ability to effectively communicate with client regarding issues and work on multiple projects concurrently, balancing needs and/or priority setting for projects. * Support data form scanning, processing, and data entry tasks as-needed. Basic Qualifications: * Bachelors Degree * 1+ years of professional experience in data gathering and analytics, usability testing and/or quality assurance and control processes, federal IT systems and technology, and customer support * Experience using Microsoft Excel pivot tables and other functions to compare data sets and develop accurate reports * Experience with Web conferencing software, such as Adobe Connect * Experience with collaboration software, such as Microsoft SharePoint Preferred Skills and/or Experience: * Experience with business intelligence software, such as a Tableau ICF offers an excellent benefits package, an award winning talent development program, and fosters a highly skilled, energized and empowered workforce. nbsp; ICF is an equal opportunity employer that values diversity at all levels. (EOE Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity) nbsp; Pay Transparency Statement: For more information, please click here: https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf nbsp; Virginia Client Office (VA88)