WHY DO WE NEED YOU?

As an Inside Sales Representative Intern you will support customer engagement and loyalty initiatives across CertainTeed businesses. This role is designed to provide hands-on experience in customer relationship management and sales support. You will assist with customer interactions through phone calls, emails, web forms, and live chats, helping ensure a positive experience.

You will learn how to collect customer feedback, contribute to promotional efforts, and collaborate with sales and customer experience teams to understand best practices and gain insight into how successful customer relationships are built. This internship offers exposure to real-world business practices and collaboration across Saint-Gobain and CertainTeed.

This is a full-time role with flexible options for remote or hybrid work. If you are within commuting distance of our Malvern, PA office, you will be designated as hybrid status, working 3 days in the office and 2 remote.

Why Join Us?

• Collaborate with experienced Inside Sales Representatives as you connect with CertainTeed customers and learn the art of consultative selling
• Support outreach efforts that strengthen customer relationships and help drive business success
• Gain practical experience managing customer interactions using Salesforce and other leading technology platforms

Essential Functions

• Ensure every interaction reflects top-tier service and builds trust with CertainTeed customers
• Support innovative marketing initiatives that showcase CertainTeed products, helping to generate high-quality leads and boost brand visibility
• Act as a vital link between customers and the sales team, ensuring smooth communication and timely follow-up to maximize satisfaction and results
• Utilize CRM tools and digital platforms to track outreach, measure campaign success, and continuously improve customer engagement strategies

IS THIS JOB FOR YOU?

Qualifications

• Currently enrolled in a four-year accredited degree program
• Ability and desire to learn and take initiative when handling tasks
• Positive attitude and willingness to contribute to team success
• Strong written and verbal communication skills
• Ability to work collaboratively and manage time effectively
• Comfortable using computers and learning new technology platforms

A LITTLE MORE ABOUT US

WHO ARE WE?

CertainTeed, a proud subsidiary of Saint-Gobain, stands tall as part of the world's largest building materials company. With a 360-year legacy of innovation and growth, Saint-Gobain is the worldwide leader in light and sustainable construction; renowned for pioneering product development and spearheading of environmental responsibility in the construction and industrial markets.

Our commitment to excellence has earned Saint-Gobain North America recognition from the Top Employer for the 10th consecutive year as one of the best workplaces in North America and one of only 17 companies around the world to receive this certification. Join us at CertainTeed and be part of a future where innovation meets sustainability!

LEGAL STATEMENT

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.

BENEFITS IN JOINING US

Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families.

We believe in the importance of pay transparency in what we offer prospective candidates and provide the local pay rate for this position, which is $24.00. This hourly pay rate offered can vary depending on location, internal equity, job-related knowledge, skills, and experience among other factors.

Saint-Gobain is an industry leader with thousands of talented team members who are dedicated to one unified purpose: We bring well being to people by creating great living spaces and improving daily life. You’ll find us wherever people live, work, play, move and heal. Driven by people with unique ideas and a passion for excellence, our businesses manufacture world-class products for a broad range of engaging industries.