Job Summary

The Inside Sales Representative will be responsible for leveraging customer engagement opportunities (leads) from both inbound and outbound interactions to identify, develop, document, and appropriately route sales opportunities to product sales teams throughout Saint-Gobain North America.

Inside Sales Representatives will work in a team selling atmosphere along with outside sales teams in sales territories to maximize CertainTeed solutions engagement with all customers.

This position is available for remote work with potential travel to the corporate headquarters in Malvern, PA and Sales Territories throughout the United States.

• Outbound calling through phone and email to contractors, small/medium custom builders, architects, specifiers, and homeowners on regular basis.
• Call on and support distribution customer locations (1 Step, 2 Step and lumber dealers) to cultivate and grow CertainTeed (CT) solutions.
• Prospect for new accounts through market research and outbound campaigns along with CT Territory Managers to achieve CertainTeed strategies and objectives.
• Utilize market research tools such as Dodge Pipeline to monitor, engage and track new construction jobs from inception, pre-bid, bid-contract award and job completion along with external TMs.
• Relay customer needs between CT Territory Managers and other corporate departments such as, Marketing, Supply Chain, and Manufacturing.
• Assist homeowners, contractors, builders and architects in developing opportunities for sales in areas with minimal distribution points.
• Qualify, develop and follow-up on leads from different sources such as inbound call center, CertainTeed external websites, marketing campaigns, etc.
• Assist all customers in obtaining CT sample products to make informed decisions on product selection.

Required Qualifications

• A combination of formal education such as a Bachelor’s Degree or an Associate’s Degree with 0-3 years of sales or customer service-related experience
• Good customer service experience is preferred
• Attention to detail
• Demonstrate pro-activeness and initiative when dealing with queries and following up leads
• A positive attitude with the ability to ‘make things happen’ is a must
• Must be a proven team player with the ability to work on own initiative
• Must have proven planning, organization and time management skills
• Computer literate with previous knowledge of SalesForce being an advantage (training can be provided)
• Bilingual (English and Spanish) and ability to in different time zones based on location is preferred but not required

Company Summary

“What We Do Matters”

Why work for us?

Through the responsible development of innovative and sustainable building products, CertainTeed , headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall, and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.At CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home .

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Saint-Gobain is an industry leader with thousands of talented team members who are dedicated to one unified purpose: We bring well being to people by creating great living spaces and improving daily life. You’ll find us wherever people live, work, play, move and heal. Driven by people with unique ideas and a passion for excellence, our businesses manufacture world-class products for a broad range of engaging industries.