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Inside Sales Customer Service

Jensen Precast

Inside Sales Customer Service

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    ABOUT JENSEN PRECAST

    A position at Jensen Precast isn’t your ordinary job. You’ll work in an exciting and diverse environment and meet interesting people. We offer serious job opportunities to those who are looking to build a career in a stable and growing environment.

    Founded in 1968, Jensen Precast has grown to be one of the largest independently owned precast concrete manufacturing companies in the United States. We design and manufacture standard and custom precast concrete products to meet small to large-scale infrastructure demands. Proudly made in the USA, Jensen Precast products are used in electric, gas and water utilities, telecommunications, highway construction, retaining walls, stormwater detention and infiltration, rainwater harvesting, onsite wastewater, sewage applications, agriculture, landscaping, and more.

    Come join the Jensen Precast team and start building for your future now!

    To learn more about Jensen Precast, visit www.jensenprecast.com.

    WHY MAKE JENSEN PRECAST YOUR CAREER CHOICE?

    • The culture - everybody matters!
    • Jensen Precast pays a competitive wage with annual pay increases.
    • We offer a comprehensive and affordable health plan including medical, dental, vision, life and disability insurance for you and your family
    • A healthy 401(k) match to boost your long-term savings
    • Added Bonus: $500 employee referral program.
    • Career growth

     

    POSITION OVERVIEW

    Support customers and sales by providing helpful information, answering questions, producing quotes, promoting products and services, managing orders and acting as a liaison between outside sales representatives and customer accounts.

    RESPONSIBILITIES

    • Answers inbound requests via phone calls, emails, and web leads from customers seeking product quotes, purchases, or other inquiries.
    • Makes outbound calls to prospective and current customers to follow up and close sales opportunities.
    • Produces quotations using the Configure Price Quote (CPQ) and Customer Relationship Management (CRM) programs.
    • Manages accounts and tasks within Customer Relationship Management (CRM) programs.
    • Assists with all walk-in customers and sales calls.
    • Coordinates order processing with Project Managers, Customer Service Representatives and Outside Sales team.
    • Attends internal meetings to exchange product information and coordinate work activities with other departments.
    • Assists Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry.

    QUALIFICATIONS

    • Preferred Education: Some coursework after high school
    • Preferred Experience: Between 2 and 5 years in a Customer Service or Sales role
    • 2+ years of experience working in the construction industry as a supplier, contractor, or office support function - Preferred
    • Working knowledge of plans, prints, drawings, and detailed plan specifications per customer requirements – Preferred
    • 2+ years of experience with precast concrete products - Preferred

    REQUIREMENTS

    • Drive and eagerness to provide the highest level of customer service
    • Excellent communication and presentation skills
    • Familiar with CRM systems and practices
    • Ability to prioritize and manage time effectively
    • Exceptional problem solving skills

    Equal Opportunity Employer

     

    Company Description

    Jensen Precast is among the largest independently owned precast concrete companies in the United States. Since 1968 we have grown our business through successful relationships between the contractors we sell to, the engineers who specify us, and the communities which use our products. We design and manufacture standard and custom precast concrete products to meet infrastructure needs for electric, gas, water, and telecom utility distribution, highway construction, retaining walls, wastewater, stormwater, and sewer applications.

  • Industry
    Manufacturing