Home / Job Search / Customer Support Engineer, Milpitas CA. Customer Support Engineer, Milpitas CA. Job Opening ID: 119627 Milpitas, CA, United States Full-Time Regular Apply Company Overview Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA-Tencor, we're making technology advancements that are biggerand tinierthan the world has ever seen. Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chipsthe kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you ownfaster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer? Group/Division The Global Customer Organization (GCO) is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT. They partner closely with our customers to provide a comprehensive portfolio of products, services, software, and expertise, to help them manage yield throughout their fabrication processfrom research and development to final volume production. Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. This diverse and dynamic team partners with KTs service organization and factory divisions to help ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction. Responsibilities Responsibilities include managing Service cases and working with customers on the repair and maintenance of equipment. Engineer will be responsible for customer interactions and communications between customers and management. Mainly travel in the Bay area and Southern CA but can travel domestic or international. Must be organized and an excellent communicator Qualifications KLA Rapid 3XX and AIT 1-3 UV experience preferred Excellent communciations skills Minimum Qualifications Master's Level Degree with at least 2 years of experience. OR Bachelor's Level Degree with at least 3 years of experience. OR Equivalent Combination of Experience and Education. Equal Employment Opportunity KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law. Apply +1 on Google Tweet Share on Facebook Share on LinkedIn