Craft Beer is not just a job. It's who we are.
Looking for a family of fun, craft beer lovin' folks who know how to have a good time? Yeah, that's us.
Award-winning beer? We got that.
Incredible food and a commitment to impeccable service? We practically wrote the book on it.
All we're missing is you.
Karl Strauss Brewing Company is San Diego's original craft brewery, pioneering the San Diego beer scene since 1989. Flash-forward 30 years and Karl Strauss is currently the 41st largest craft brewery in the US and operates 10 brewery restaurants across Southern California. We are a rapidly growing company, and we are lookin' for some beer-loving rock stars who want to help us make people happy one Karl Strauss beer at a time.
Position Summary
Working under close supervision, the Utility Clerk performs customer service, routine filing, and various accounting tasks in accordance with established guidelines and procedures. They are responsible for all customer service, answering phones and emails from customers, filings various documents, tracking mail for the accounts payable clerks, and provide support as needed to the other members of the accounting team.
Essential Functions & Duties
Serves customers by providing them information and helping to resolve discrepancies between their records and ours to ensure accurate payments are made.
Responsible for all interface with customers including phone call and email communication.
Sort and distribute mail daily.
Opens and tracks all accounts payable related mail.
Files accounts payable check backup.
Issues requested trade and gift cards.
Prepare daily deposit.
Review vendor statements for missing invoices.
Organize and maintain the company’s certificates of insurance.
Responds and researches credit card disputes.
Will periodically assist Accounts Receivable, Accounts Payable, and Supervisor during busy times of the month as assigned.
Will complete projects as assigned by Supervisor.
Maintains a willingness to learn basic requirements of Accounts Receivable and Accounts Payable positions in order to provide backup when needed.
Necessary Knowledge, Skills, and Abilities
Associate’s degree in Accounting, business, or related field preferred.
Prior Customer Service experience preferred.
Proficient in MS Excel, Word, Outlook
Must be detail-oriented with strong customer service background
Ten key by touch
Strong communication and analytical skills.