Job Description

An excellent company near Cypress, CA is looking for (5) CALL CENTER CUSTOMER SERVICE REPRESENTATIVES who work well in a fast-paced environment. DUTIES FOR THE CALL CENTER CUSTOMER SERVICE REPRESENTATIVE WILL INCLUDE BUT NOT LIMITED TO THE FOLLOWING:

• Answer a high-volume of incoming calls forms residential and/or business customers regarding their waste and recycling service
• Provide exceptional customer service in a professional, positive and efficient manner
• Handle complaints/concerns
• Perform additional tasks as assigned by the supervisor

PAY: $16.00 per hour SCHEDULE: 8:00 am-5:00 pm

STATUS: Temp to hire TO BE ELIGIBLE FOR THE CALL CENTER CUSTOMER SERVICE REPRESENTATIVE, CANDIDATES MUST MEET ALL THE FOLLOWING REQUIREMENTS:

• Must have at least 2 years of call center experience, preferably in an inbound customer service department
• Must have excellent communication skills, both verbal and written
• Experience with industry knowledge to understand concept, practices and procedures
• High volume call center experience
• Able to work with KPI's
• Must have a professional demeanor
• Intermediate to advanced level with Microsoft Software
• Bilingual Spanish is a plus

Company Description

Rapidly growing healthcare company with strong potential for career advancement!