Position Description IT Intern (Fall/Winter 2018) Position Location CA, Irvine Job Code Posting 3585 Quantity Required 3 Apply Now Masimo is looking for summer interns in our fast-paced IT department. We value all of our interns and go the extra mile to make sure you receive a learning experience that fits your career goals. You will become knowledgeable in your assigned area. You will also learn how to work in a professional environment and have ample opportunity to network with department leaders and other employees in the organization. Masimo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law. Job Summary: This position will perform troubleshooting, desktop and remote support for end-users in a large scale client/server environment. Major Responsibilities: Work on support tickets to repair and troubleshoot issues with desktop /laptops, printers, and mobile phones. Assist onsite and remote employees with their computer and software issues with Windows and Mac. Software installation and basic network troubleshooting. Imaging computers and desktop/laptop setup. Document resolution and follow up with trouble tickets. Help purchase and manage hardware and software inventory. Required Knowledge, Skills and Abilities: Windows operating system and mobile devices. Good communication skills written and verbal. Strong team player. Technical aptitude to learn and follow instructions. Attention to detail. Ability to research solutions and work independently on tasks. Prior experience working in IT is highly preferred. Job Requirements: Broad knowledge and skill in: Windows client/server technology and OS, Microsoft Office suite, basic networking concepts. Above average skills in: managing tasks, customer service. Excellent skills in: documentation skills, attention to detail. Demonstrated ability to: work within a team capacity, follow instruction. Education: Currently pursuing a degree in Computer Science, IT/IS or related field. Must be a current university student to qualify as an intern. Maximum 25 working hours per week while classes are in session. Physical Demands: Individual should be able to carry and lift heavy objects, up to 50lbs. This position may be required to do some lifting of IT equipment. This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.