Quality Management is an essential strategic component of RG’s growth strategy.  The RG Quality Management System (RGQMS) assures that RG continues to deliver the high quality products and services that our customers have grown to expect from the RG brand as we enter an era of rapid growth. To ensure our delivery excellence and to better support the quality management framework across the organization, RG is looking to hire a strategically oriented Quality Management Director. ​ In addition to having great qualifications in quality management, the successful candidate must be a strategic resource for the development of service and system solutions that we propose for our clients.

The Quality Management Director will collaborate with RG staff to develop and implement all necessary quality management related policies, procedures, and processes across the organization.  They will manage the rollout and corporate adoption of RGQMS to ensure sustainable practices are in place to achieve RG business goals.  Assignment of a CMMI (Capability Maturity Model Integration) maturity level rating of 3 for Development and Services will be key objectives and indicators of successful RGQMS implementation. 

The Quality Management Director will report directly to the CEO and will be responsible for the following:

• Develop and execute a “Quality” strategy that meet RG business goals.
• Help RG achieve desired certification levels.
• Coordinate with RG leadership to ensure that processes needed for RG’s Quality Management System (RGQMS) are established, implemented, maintained, & assessed across the organization.
• Train others in all aspects of the QMS and application of procedures.
• Monitor and report on Key Performance Indicators (KPI's).
• Implement “Quality” initiatives based on recognized and projected business growth.
• Present quarterly assessment readiness reviews to the senior leadership team.
• Conduct quality assessments and manage the process of identifying, documenting, and providing solutions for Non-Conformances (NCR's) Corrective Actions (CAR's) & Preventive Actions (PAR's).
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
• Participate in capture planning and solution design / proposal efforts that support RG’s growth goals
• Demonstrate Director level interpersonal, communication, presentation, etc. skills.

Required Skills

A Manager is an exempt, experienced business professional that has a documented track record of excellent consulting/functional performance.  This individual provides subject matter expertise directly to customers (internal or external) in one or more of RG's core solutions.  This role is responsible for leading and managing teams.

Required Experience

To be successful in this role, all candidates must meet the below qualifications to be considered.

• CERTIFIED CMMI V2.0 ASSOCIATE (OR ABOVE)
• BACHELOR’S DEGREE
• CANDIDATES OUTSIDE OF THE DC METRO AREA MUST BE WILLING TO ACCOMMODATE UP TO 25% TRAVEL TO CORPORATE HEADQUARTERS

BRING THE WOW FACTOR:

In addition to our core requirements that are an absolute must for this role, we want to highlight some of the qualifications that we consider to “Bring the WOW Factor”. Below are some of those “WOW Factors” that we would love to have, but that are not considered hard requirements to do the job.

• CMMI CERTIFIED LEAD APPRAISER – SVC V2.0
• CMMI CERTIFIED INSTRUCTOR - BUILDING SERVICE EXCELLENCE V2.0
• ADVANCED CERTIFICATIONS IN LEAN AND/OR SIX SIGMA
• PMP CERTIFIED

PHYSICAL REQUIREMENTS & DISCLAIMER:

Sedentary work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally and all other sedentary criteria are met.  EOE, INCLUDING DISABILITY/VETS

_ At Robbins-Gioia (RG), we provide management consulting, managed services, and JFAST software. Our management consulting services combine leading-edge capabilities in management and technology with a seasoned understanding of our clients’ missions. Our managed services help our clients maximize their technology investments by providing experienced professionals that complement our clients’ strategy and operations. Our JFAST software is a suite of tools that perform advanced planning and scheduling operations and is the most capable intelligent scheduling platform for complex, mission-critical applications._

_ Headquartered in Alexandria, VA, we partner with our clients to test and refine every solution to meet their exact needs. We take pride in tackling complex management challenges with fresh and innovative insights and in transforming our clients’ vision into reality._

A Manager is an exempt, experienced business professional that has a documented track record of excellent consulting/functional performance.  This individual provides subject matter expertise directly to customers (internal or external) in one or more of RG's core solutions.  This role is responsible for leading and managing teams.