The Project Manager is responsible for managing multiple projects ranging from channel platform, to software-based, to cloud or SQL database projects. Role is involved at initiation through GO LIVE to support hand-off. This includes systems and project planning, implementation of software packages, development of business solutions, change management and handoff to support services. The Project Manager is the voice of reality within the organization and charged with making sure we deliver on time and on budget.
PRIMARY RESPONSIBILITIES
Primary point of contact and leader of services for projects assigned – including technology driven projects
Work closely with account management, clients and vendors to ensure project success
Manages portfolio of projects and works with the business areas to prioritize work requests
Project scope (with guidance from separate Solution Architect role)
Work with appropriate team members to document client-specific solution design documentation, which includes workflows, schedules, integration design, report design
Work with appropriate team members to document solution test cases
Work with appropriate team members to get client and vendor sign off and approval of deliverables
Project Planning
Project communication
General
On-call support may be required depending on client needs
Travel as necessary
Required Skills
Bachelor’s degree required
4+ years Project management experience
EXPERIENCE WITH SALESFORCE MARKETING CLOUD OR OTHER MARKETING AUTOMATION PLATFORMS IS STRONGLY PREFERRED.
Detail-oriented
Experience with implementations of marketing cloud solutions
Strong interpersonal skills, written and verbal communication skills, including client-facing and internal
Ability to work effectively in a team situation
Ability to work independently to resolve issues
Demonstrates strong problem solving abilities
Previous experience with Workfront or other project management based software a plus
PMP certification a plus
RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER
Required Experience
Bachelor’s degree required
4+ years Project management experience
EXPERIENCE WITH SALESFORCE MARKETING CLOUD OR OTHER MARKETING AUTOMATION PLATFORMS IS STRONGLY PREFERRED.
Detail-oriented
Experience with implementations of marketing cloud solutions
Strong interpersonal skills, written and verbal communication skills, including client-facing and internal
Ability to work effectively in a team situation
Ability to work independently to resolve issues
Demonstrates strong problem solving abilities
Previous experience with Workfront or other project management based software a plus
PMP certification a plus
RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER