Job Description

AS PART OF THE CUSTOMER SERVICE REPRESENTATIVE ROLE, YOU  WILL HAVE THE MAIN RESPONSIBILITIES COVERING LOTS OF DUTIES, SUCH AS:

• Troubleshooting common issues with a product or service
• Ensuring that customers are satisfied with products or services
• Following up with clients or customers to check that they’re still satisfied with any purchases
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product or service

REQUIREMENTS : 

• Experience in Troubleshooting ( A MUST )

• Ability to Develop and maintain a knowledge base of the evolving products and services  

• Interpersonal and Customer Service Skills 

• Positive Attitude 

• APPLY NOW!! Urgently Hiring!