About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About this role

Associates will join a fast-paced team to assist with field issues and customer service needs. Working cross-functionally, you will help identify/quantify field issues and work toward resolution. Foundational skills for this role include project management, general technical aptitude, and general business management skills.

Key Responsibilities

• Analyze data in our CRM system to identify top issues
• Generate & review manual and service literature
• Generate reports & dashboards out of the CRM
• Assist with project teams through the IRP process
• Support Supplier Quality initiatives
• Utilize Carrier Excellence and support continuous improvement efforts
• Ensure EH&S standards and administrative procedures are followed

Required Qualifications

• Pursuing Bachelor's degree in engineering related field
• 3.0 or higher GPA
• Must be eligible to work in the US without sponsorship

Preferred Qualifications

• Completed classes equivalent to junior year of college
• Proficient in the use of PC and software applications, specifically Microsoft Word, Excel, and Access
• Ability to perform tasks on their own with guidance
• Results-oriented with the ability to multi-task
• Knowledge of SalesForce
• Understanding of engineering principles and concepts
• Knowledge of SharePoint
• Knowledge of programming

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Built on Willis Carrier's invention of modern air conditioning in 1902, Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. We constantly build upon our history of proven innovation with new products and services that improve global comfort and efficiency. Today, Carrier needs your talent to build upon this legacy and create solutions that matter for people and our planet!

Carrier is a leading global provider of innovative HVAC, refrigeration, fire, security, and building automation technologies. Supported by the iconic Carrier name, the company's portfolio includes industry-leading brands such as Carrier, Kidde, Edwards, LenelS2, and Automated Logic. Carrier's businesses enable modern life, delivering efficiency, safety, security, comfort, productivity, and sustainability across a wide range of residential, commercial, and industrial applications.