Patient Account Representative
Patient Account Representative R3 Dynamics, LLC - Saint Charles, MO 63301 $14 - $21 an hour R3 Dynamcis, LLC is an Accounts Receivable call center that focuses on providing Customer Service and Collections expertise to our Healthcare clients. At R3 Dynamics, our motto and DNA is "We Help". We believe that this is done through talented people who see purpose in helping other people. Based on performance, and including monthly performance bonuses, the average hourly wage for this position ranges from $14 to $21. Job Summary As a Patient Account Representative, you would be responsible for providing customer service and collections services to patients of our Healthcare Clients. In this role, you would help our clients and their patients by helping them understand how their insurance affected their bills and ultimately try to help resolve their balances. This is an extremely important piece of the Healthcare experience as the Doctors and Hospitals which we serve build their business based off of relationship. Without positive experiences throughout the whole process, consumer's will simply find other facilities to go to. That is why we look for a qualified, professional, smart individual who understands their role in the big picture and wants to help people. Responsibilities and Duties * Review and evaluate assigned account files for appropriate action. * Manage work flows and time to maximize recoveries and ensure client and patient satisfaction.