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Associate Development Program - Entry Level Sales and Ops Trainee

HBCS

Associate Development Program - Entry Level Sales and Ops Trainee

New Castle, DE
Full Time
Paid
  • Responsibilities

     

     

    As a HBCS Outpatient Registration Specialist you will be responsible for registering patients by telephone for outpatient screening and diagnostic testing services at our client provider sites across the Northeastern United States while working in a dynamic virtual/home-based environment. Key responsibilities include collection of demographics and insurance information, insurance verification, payment processing, creation of medical record in client HIS, data entry and communication of basic information to patients regarding their encounter.  Due to Covid, this role is virtual.  We are offering various shifts from Monday through Sunday to help accommodate with virtual learning and work life balance. 

    EXPERIENCE: 

    The ideal candidate is efficient, organized, and patient-focused; has experience working with patients in a Front End Patient Access health care setting utilizing a variety of software platforms; experience fielding phone calls in a high volume contact center environment; and a high school degree plus at least two (2) years of post-secondary education. Strong written and verbal communication skills, organizational skills, data-entry skills, and ability to multitask are required. Multilingual candidates encouraged to apply.

    SKILL REQUIREMENTS:

    • Excellent customer service phone skills: empathic and patient-focused.
    • Excellent communication skills.
    • Proficient in efficient and accurate data entry.
    • Knowledge of health care Patient Access functions, including registration, scheduling, insurance verification, medical record generation, and pre-collections.
    • Familiarity and fluency with a variety of health care software platforms and tools.
    • Knowledge of Epic, Cerner, Nextiva, and CCC platforms a plus.
    • Ability to work in a semi-autonomous virtual environment as a member of a dedicated and dynamic team.

     

    Required Skills Required Experience

  • Qualifications

    If you are a hard-working, motivated team player, this is the entry level opportunity for you!  We are looking for enthusiastic candidates with excellent communication skills who are ready to roll up their sleeves and get hands-on experience in every facet of our company.

     

      Additional Qualifications

    • Bachelor's degree or equivalent experience
    • Excellent communication skills
    • Strong computer skills
    • Very strong analytical and problem solving skills