DESCRIPTION

This position assists in ensuring the efficient management and movement of train and engine crews using the Auto Crew Call system. It assists in coordination of lodging and transportation for crews with hotels, motels, and taxi companies.

Uses developed specialized skills to complete a wide range of tasks and procedures with a limited degree of supervision. Takes a broad approach to problems. Acts as an informal resource for team members with less experience. Delivers work, which often impacts quality of team output to agreed timescales, service levels or similar metric.

ACCOUNTABILITIES

• Assists in handling all Auto Crew Call exceptions.
• Helps manage the Auto Crew Call system to support the transportation plan.
• Helps make hotel and motel reservations for crews.
• Coordinates with Works with taxi companies to transport crews between the trains and their lodging facility.
• Assists in issuance of bulletins and abolishment notices for train and yard jobs.
• Helps with creation of daily and monthly reports.
• Monitors and regulates crew boards at each location.
• Demonstrates operational excellence by knowing and applying the business requirements. Demonstrates customer focus and contingency planning to ensure stakeholder expectations are met.
• Understands the relevant business metrics and applies effective tactics to sustain a culture of operational effectiveness that produces teams of high performing, engaged and empowered operational leaders.
• Identifies when a rule/regulation/policy has been violated and has one-on-one accountability conversations with an individual who has not met expectations, using KCS Candor, Aligning the Stars & KCS ABC's, and have the individual produce better results.
• Demonstrates KCS's commitment to being ONE TEAM - Living a Speak Up Culture - by using communication and interpersonal skills to enhance inclusion, civility, respect, innovation, safety, customer focus, teamwork within KCS, while encouraging and enabling others to do the same.
• Defines and communicates clearly the teams roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides pinpointed (specific & measurable) feedback on performance.
• Develops and retains a strong team of high performers; creates a challenging and rewarding work environment; organizes a diverse group of people into a cohesive team to leverage their energy, knowledge and skills; creates grassroots / localized events to train & develop others - including location-specific safety training, localized Speak Up events, regular recognition or team-building activities.
• Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

IDEAL CANDIDATE QUALIFICATIONS

REQUIRED

• High School diploma or equivalent.
• Minimum two (2) years of relevant operations experience, or equivalent combination of education and experience.
• Acumen in one or more disciplines of railroad operations.

WORKING CONDITIONS

• Shift work is an essential function of this job. Employees must have the ability and willingness to support critically important railroad operations 24 hours per day/7 days per week, working various shifts as assigned. Schedule assignments may include after-hours, weekends and holidays.
• On-call responsibilities are an essential function of this job. Employees must have the ability and willingness to support operations of critically important systems and/or processes 24 hours per day/7 days per week. On-call assignments may include after-hours, weekends and holidays.
• This position may require minimal travel up to 10% of the time.

WE OFFER

• Complete health and welfare benefits package
• Competitive salary
• Incentive plan
• Vacation plan

EEO STATEMENT

We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law. The talent selection process for vacant positions at Kansas City Southern de México, S.A. de C.V. (KSCM) is governed by the principles established in its Labor Equality and Non-Discrimination Policy, in accordance with the provisions of section III of Article 1 of the Federal Law to Prevent and Eliminate Discrimination (LFPED), and applies to applicants internal and / or external alike. In addition, KCSM does not request clinical tests and / or desk tests from applicants as part of the decision-making process during selection.

COMPANY OVERVIEW

In 1887, Arthur Stilwell constructed a north-south railroad while others were heading east and west, setting the tone for a century-old legacy of outstanding vision; entrepreneurial spirit; resilience in the face of adversity; and, willingness to challenge conventional wisdom. Building on that legacy, our culture is further defined by a new vision for the future and a core set of values - Safety, Customer Focus, Communication, Teamwork, Initiative & Innovation, and Diversity & Civility. We believe that the way we do business is as important as the business we do.

In addition to a culture that allows employees to thrive, we encourage resourcefulness with an award, recognizing employees who see a problem (or opportunity), find a solution, and use whatever authority and resources are available to get a job done well - accomplishing what was previously thought could not be done.

If you want to do work that is creative and strategic, be heard, grow professionally, be valued by your employer, and know that you are making an important contribution to an essential industry, a global supply chain, and the larger economy, Kansas City Southern may be the place for you.

Required Skills Required Experience

Skill in installing, troubleshooting, repairing, overhauling, aligning, testing, and maintaining complex equipment and machinery.   Advanced knowledge of equipment and machine control bodes in sufficient depth to trace symptoms of equipment malfunction and distinguish mechanical, pneumatic, and hydraulic failures from those which are electrical or electronic.  Ability to make precise adjustments for alignment, parallelism, and concentricity due to the continuing effects of malfunctions throughout the entire machine or equipment.   Ability to perform precise measurements of air and fluid pressure and flow, and knowledge of the mechanisms used to convert such readings into measurable units.  Ability to interpret complex multiview drawings, sketches, wiring diagrams, manufacturers' specifications, and other technical material to isolate malfunctions in such devices as hydraulic pumps and motors, mechanical clamping devices, and electric or hydraulic axis drive and positioning systems. Advanced knowledge of construction and assembly techniques and the ability to manufacture replacement parts with complex configurations or assemble unique devices with unusual angular relationships.   Knowledge of geometry, shop mathematics, and handbook formulas to provide for surfaces with interrelated dimensions and to calculate angles, clearances, fits, pressure, flow, and other parameters of interest.