An exciting Opportunity for a seasoned Print Production Specialist at Thousand Oaks Printing, an RRD Company located in Westlake Village CA! 

The position will be responsible for, but not limited to the following:

• Coordinate production of printed materials, or print related services for the company’s clients. 
• Maintain positive client relations through active engagement through all stages of the manufacturing process from initial contact through final disposition of the product.
• Assess, plan and coordinate major aspects of projects/production on their own and in conjunction with production leadership
• Provide and / or develop unique solutions to client concerns, process improvement, invoice reconciliation, proof of deliveries, etc.
• Build and maintain client relationships
• Ability to consult with clients & production to execute plans
• Establish own priorities in order to meet the demands of the business
• Often manages high profile / larger volume and/or complex accounts
• May mentor junior level staff, by providing quality review, sharing knowledge and demonstrating expertise
• Ensure job instructions are entered and verified in the various manufacturing systems and queued in to the production schedule.
• May provide pre-sales support with clients and discuss the manufacturing capabilities and requirements needed to produce a successful job. May assist sales with pricing/scheduling of potential business by referring to price sheets and engaging appropriate operations departments.
• May be required to work with sales and clients on their Kitting, Warehousing and Distribution needs as required.
• Maintain a complete understanding of work performed in order to assemble appropriate paperwork for timely billing.
• May have responsibility for determining the supplies and paper needed for jobs including the use of vendors to supply component of the product.
• May assist sales in the RFP process May have responsibility for the composition and/or copy prep of the client’s products.
• Performs other related duties and participates in special projects as assigned.

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER

Required Skills

• High School diploma or equivalent preferred with 5+ years of relevant client service / administrative / operational support in manufacturing operations or office environment directly related to the duties of the job, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience. May possess additional education certification in this level.
• Requires excellent knowledge of functional area(s) related to the job or good knowledge related to a professional field of work.
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
• May provide oversight of work conducted by junior level staff and/or review/audit work for accuracy.
• Requires excellent knowledge of functional area(s) related to the job.
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.
• Must have working knowledge of systems such as MS Office and/or MAC as well as the Google Suite or other programs specific to the job in order to complete job duties successfully.
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments.
• Must have strong organizational skills with ability to manage deadlines and prioritize workload and make adjustments to meet business needs.
• Must be able to work weekends and holidays as needed.

Required Experience