Job Description
POSITION SUMMARY
Reporting to the Plant Manager, the Quality Manager is responsible for all aspects of the Zurn Water Safety and Control quality functions and will drive the internal, Supplier, and Customer quality processes by using Lean Six Sigma, Quality Management and Rexnord Business System (RBS) principles. The Quality Manager will develop, monitor, and advise on the performance of the quality management system in manufacturing and office environments. As a member of the Site Leadership Team, The Quality Manager will lead the organization’s efforts and passion about pursuing zero defects and promoting best practices to achieve world class manufacturing, while considering the Customer First, Total Associate Engagement, and use of the Rexnord Business System.
The Quality Manager will manage the Quality Assurance teams at multiple manufacturing and warehouse locations and will ensure the implementation, proper execution, and maintenance of the quality management system in accordance with ISO9001 compliance. The Quality Manager will use leadership experience to coach and train associates on the methodologies, philosophies, and tools of the Rexnord Business System so that they are understood, implemented and applied by Manufacturing, Quality, Engineering and Customer Service functions.
RESPONSIBILITIES
- Responsible for the development, implementation, management, and maintenance of the quality system and ISO9001 compliance.
- Manage the Quality Assurance team.
- Implement company-wide operational procedures to support quality system requirements and world class execution.
- Drive a culture of continuous improvement establishing objectives for world class customer satisfaction using tools such as lean manufacturing, six sigma, and Rexnord business system.
- Create a culture of quality throughout the organization.
- Support the Supplier Quality and Development function to develop and maintain supplier quality systems and performance.
- Support the supplier evaluation, re-evaluation, and approval processes.
- Conduct quality systems audits at supplier sites.
- Work in concert with Zurn NPD / VA-VE / Sourcing teams to complete PPAP requirements and improvement projects with Suppliers.
- Maintain the Non-Conformance and CAPA (Corrective and Preventive Action) processes to drive to root-cause and implement actions to prevent recurrence.
- Improve quality performance while providing coaching and guidance in the implementation of processes and tools by working with regional Operations, Engineering, Procurement, Service, and Sales.
- Reduce Internal/External DPPM (defective parts per million) and Cost of Poor Quality (COPQ)
- Lead, coordinate, and participate in Six Sigma and/or Lean activities to drive operational and transactional improvements.
- Analyzes current processes, develops tactics, metrics and scorecards, and institutes data-driven process improvements which will link Quality, Manufacturing, Engineering and Customer Service objectives and goals worldwide.
- Identifies opportunities to reduce waste and increase efficiency across the business.
- Disseminate quality concepts throughout the organization, contributing to the development of a culture committed to Quality and organization objectives.
LEADERSHIP COMPETENCIES
- DECISION QUALITY – Making good and timely decisions that keep the organization moving forward.
- DEVELOPS TALENT – Developing people to meet both their career goals and the organization’s goals.
- PLANS & ALIGNS – Planning and prioritizing work to meet commitments aligned with organizational goals.
- RESOURCEFUL – Securing and deploying resources effectively and efficiently.
· SITUATIONAL ADAPTABILITY – Adapting approach and demeanor in real time to match the shifting demands of different situations.