About Eagle Fire
Since 1987, Eagle Fire Inc. has grown into a best-in-class provider of fire protection and life safety services, supporting commercial, industrial, and government customers across seven states (VA, NC, SC, GA, AL, TN, TX).
We’re continuing to expand our teams to improve client responsiveness, create consistent schedules, and offer long-term career growth for our employees.
POSITION SUMMARY
Eagle Fire Inc. is launching a brand-new Sales Development team and is seeking motivated, curious, and innovative Sales Development Representatives to help build the function from the ground up. This role offers a unique opportunity to join a growing organization and play a critical role in shaping how Eagle Fire engages customers, identifies opportunities, and drives revenue.
The Sales Development Representative will focus primarily on expanding and reactivating existing customer accounts by identifying inspection, service, and system upgrade opportunities. Depending on the size and complexity of each opportunity, the SDR will either close the business directly or coordinate a qualified handoff to Outside Sales with full context and documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Proactively engage existing customers through outbound phone calls, emails, and follow-up activities
Conduct discovery conversations to uncover compliance requirements, service gaps, and system upgrade opportunities
Qualify opportunities based on scope, urgency, and access to decision-makers
Close eligible expansion opportunities or schedule and coordinate qualified meetings for Outside Sales
Prepare thorough and accurate handoff notes to ensure seamless transition of opportunities
Maintain accurate and up-to-date records in the Company’s CRM system
Follow up on no-shows, stalled opportunities, and disengaged customer accounts
Operate within established daily activity expectations and monthly performance goals
Contribute ideas and feedback to improve messaging, workflows, and overall team performance
QUALIFICATIONS
Prior sales experience required
Experience working with CRM systems
Strong verbal and written communication skills
Ability to manage multiple accounts or customer conversations simultaneously
Comfortable working in a metrics-driven and performance-based environment
Professional phone presence and customer engagement skills
PREFERRED QUALIFICATIONS
Salesforce experience
Inbound and/or outbound calling experience
Inside sales or account-based sales experience
Background in customer-facing or service-oriented roles
Experience working within structured sales processes or sales enablement tools
PHYSICAL REQUIREMENTS
Ability to sit for extended periods of time
Ability to use a telephone, computer, and other standard office equipment
In compliance with the Drug-Free Workplace Act of 1988, Eagle Fire Inc. maintains a drug-free workplace and operates a Drug-Free Workplace program.
Eagle Fire Inc. is an Equal Opportunity Employer.