Load rolls of paper onto automatic splicing unit of web offset printing press or a Gravure press.  Inspect rolls of paper for blemishes or tears and cuts away damaged area with knife.  Roll paper into loading position on automatic splicer, insert shaft of automatic splicer through roll core, secure holding chucks of automatic splicer to shaft ends, and thread paper through press components to prepare press for printing.  Apply adhesive strip to backup roll and insert backup roll onto automatic splicing unit of press to prepare paper for automatic splicing.  Remove roll of leftover paper from press after automatic splicing.  May operate mechanical truck to transport rolls of paper to press area.  May assist with some of the make-ready tasks associated with the type of press operated such as hanging plates, examining plates, prepping and installing blankets, adjusting tension etc.  May clean press and clean and install press components to maintain press in working order.  May prepare and prepares and loads flat stock into a sheet fed press.

Requires general knowledge of offset presswork procedures and materials.  Ability to read and follow job specifications to determine materials needed to run the job successfully.  Ability to make adjustments to auto splicer.   Knowledge to load paper and prepare slice for continuous operation of the press.  Knowledge of materials and requirements for press.

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER

Required Skills Required Experience

QUALIFICATIONS:

• Bachelor’s degree or equivalent combination of education and experience preferred. Healthcare knowledge required
• At least 8 years previous experience managing a customer service environment, with at least four (4) years previous experience managing a customer service within a healthcare environment preferred
• Excellent planning, time management, decision making, presentation and organization skills along with a proven ability to effectively perform in a fast paced, rapidly changing environment
• Demonstrated experience in employee development
• Excellent oral, written and interpersonal communication skills required
• Must be adaptable, with willingness to readily and voluntarily take ownership of challenging tasks and problems
• Previous system user experience in a highly automated environment required. Knowledge of basic call center services and terminology highly desirable
• Strong computer and technology skills (Panviva’s SupportPoint, MS Office Suite, Visio, FS Pro, Adobe Acrobat, Photoshop (or other image editing software), SnagIt (or other screen capture software)
• Ability to successfully handle multiple priority tasks simultaneously; strong decision-making skills needed
• Demonstrated analytical and collaborative problem-solving skills required. Trend escalated and complex research issues to be incorporated into training and knowledge management

ESSENTIAL JOB REQUIREMENTS:

• Primarily sedentary
• Must be able to use standard office equipment

ConnectiCare is an equal opportunity employer. M/F/D/V

ConnectiCare is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment.