04-Jan-2019 Title Service Billing Admin Business US - SSS - SAT State / Country / Province Connecticut Job Description Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers and communicators who excite and inspire others. We are looking for energetic, detail oriented leaders that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations. With over 150 years in business, Stanley is one of the worlds most recognized and trusted brand names for tools, hardware, doors and home dcor products. In addition to joining a world class organization, as a member of the Stanley Team, youll enjoy a competitive salary, comprehensive benefits and solid opportunities for growth. Position Responsibilities: Hours: 8AM- 4:30PM Monday to Friday. No vacations are typically approved during month-end week (month end based on Stanley fiscal calendar). Based on the workload and/or Corporate commitment, OT maybe required as needed. Perform various billing transactions related to the invoicing of service calls. Answer phone and check departmental messages. Work closely with collectors to give support in resolving billing issues. Work closely with branches and/or distributors to resolve billing issues. Will also perform other reasonable related duties as assigned by immediate supervisor. Qualifications Required: Associates Degree or equivalent work experience (at least 2 years billing and/or customer service). Basic Computer Skills including email, MS Access, MS Word, MS Excel, and electronic spreadsheet skills. Excellent communication skills; both written and verbal. Ability to be detail oriented and possess strong organizational skills. Positive attitude. Ability to work in a fast paced, goal-driven environment. Ability to work well with a team and individually. Ability to work well under pressure. Willingness to learn new skills as departmental/organizational needs change. SAP experience is preferred but not required. Online billing experience is preferred but not required. Stanley Black & Decker is proud to be an Equal Opportunity Employer. Requisition Number 58989BR City Farmington EEO Statement All qualified applicants to Stanley Black & Decker will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, veteran's status, age, disability or any other characteristic protected by law