Human Services Coordinator II / P61015299 (DSS INTERNAL) Salary $39,960.00 - $73,935.00 Annually Location Florence County, SC Job Type FTE - Full-Time Agency Department of Social Services Job Number 84830 (21A) Closing 1/4/2019 6:00 PM Eastern Residency Requirement No Class Code: GA60 Position Number: P61015299 Normal Work Schedule: Monday - Friday (8:30 - 5:00) Pay Band Band 6 Hiring Range - Min. $39,960.00 Hiring Range - Max. $56,947.00 Opening Date 11/29/2018 EEO Statement Equal Opportunity Employer Agency Specific Application Procedures: All applicants must apply online. Correspondence from the Office of Recruitment Talent Management will be through electronic mail. Job Responsibilities This is a South Carolina Department of Social Services Internal Job Posting. Only current South Carolina Department of Social Services employees are eligible for this position. Under limited supervision, the Human Services Coordinator II will be responsible for supervising and preparation of child support cases for Family Court; performance of activities in Court; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed. Provides services in accordance with agency policy and procedure. Assist Regional Director in administering Regional Office including implementation of policies and procedures. Handle caseload in assigned counties by preparing cases for court or administrative conferences; verifying or notarizing pleadings; scheduling and attending hearings; filing papers with court and utilizing DSS computer system. Propose policy and procedure changes and assists in formulating same; advises Human Service Specialists of new policies and procedures and performs other relates duties as required. Responsible for resolving customer complaints and handling problematic cases. Assign caseloads to Human Service Specialists and reviews same periodically to ensure quity and balance; maintains statistics on cases, monitoring to assure that program meets performance requirements. Responsible for training and guidance of new and experienced Human Services Specialists; acts as resource for new attorneys; assesses needs of staff. Responsible for making hiring and other personnel recommendations to the Director. This inlcudes interviewing, submitting recommendations and monitoring vacancies. Directly supervises Human Services Coordinator I's in the performance of their duties. Assure dockets and case scheduling are maximized for proficiency and performance. Serve as liaison for the Regional Office with contracted genetic testing vendor, other state and county DSS staff, law enforcement and court personnel and out of state jurisdictions. Responsible for identifying problems, making recommendations and participating in the corrective actions. Perform Red Cross shelter duty or other emergency shelter duty/services as directed. Minimum and Additional Requirements A Bachelor's Degree in any other field and three (3) years of professional experience in human services or social service programs. Selected positions may prefer supervisory experience. A Bachelor's Degree in Social Work, Social Welfare, or Behavioral Science and two (2) years of professional experience in human services or social service programs. A Master's Degree in any other field and two (2) years of professional experience in human services or social service programs. A Master's Degree in Social Work, Social Welfare, or Behavioral Science and one (1) year of professional experience in human services or social service programs. Or an equivalent combination of education and experience as approved by the Division of State Human Resources. Preferred Qualifications Knowledgeable of federal, state and local laws or regulations pertaining to social service programs. Ability to supervise employees. Ability to communicate effectively. Ability to organize and maintain a caseload. Ability to establish and maintain working relationships with officials, other state agencies and the public. Additional Comments If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. The employment application will be considered incomplete and may not be forwarded. Requires SC driver's license; commission as Notary Public within 3 months of employment; ability to lift 30 pounds; some travel required. If you certify on your application that you have a Bachelor's Degree or higher, you will be required to provide a certified official college transcript for the highest level of education you have completed upon job offer. Failure to produce an official transcript may result in termination. DIVISION: CSS Region III - Florence Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in , which includes prescription coverage and wellness benefits. include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered , including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the , which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for , including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Have you ever been terminated or forced to resign from any job? If yes, please explain. 02 I understand that supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. Employment application will be considered incomplete and not forwarded. I have read and acknowledge the above. Yes No 03 I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the even I am offered a position with the Department of Social Services. Yes No 04 Do you have a Bachelor's Degree or higher? If (YES), name your major(s) and give the date(s) you received your degree. 05 Do you have experience in Social Services? (Ex: casework, counseling, determining eligibility for programs, etc.) 06 For this position, you will be required to travel throughout South Carolina to provide training. The selected candidate may be housed in an area outside of the Columbia area. Are you available to travel to counties and areas outside of Richland County, including but not limited to Horry, Florence, Aiken, Anderson, Charleston, etc.? Yes No 07 Are you a current South Carolina Department of Social Services employee? Yes No 08 Have you ever been employed by the State of South Carolina? If (YES), please provide state agency. 09 How did you hear about this job? Twitter Facebook State Job Website Friend DSS HR Recruiter Other Required Question Agency State of South Carolina Agency Department of Social Services Address 1535 Confederate Avenue Extension Columbia, South Carolina, 29201 Phone 803-898-7315 ext. 2 The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.