Human Services Specialist II (Claim Worker) / P61013100 (DSS Internal) Salary $26,988.00 - $49,932.00 Annually Location Florence County, SC Job Type FTE - Full-Time Agency Department of Social Services Job Number 85093 (21A) (ES) Closing 1/9/2019 6:00 PM Eastern Residency Requirement No Class Code: GA40 Position Number: P61013100 Normal Work Schedule: Monday - Friday (8:30 - 5:00) Pay Band Band 4 Hiring Range - Min. $28,336.00 Hiring Range - Max. $38,460.00 Opening Date 01/03/2019 EEO Statement Equal Opportunity Employer Agency Specific Application Procedures: All applicants must apply online. All correspondence from the Office of Recruitment and Talent Management will through electric mail. Job Responsibilities This is a South Carolina Department of Social Services Internal Job Posting. Only current South Carolina Department of Social Services employees are eligible for this position. Under limited supervision, the Human Services Specialist II will be responsible for investigation, claim establishment, adjudication, recoupment and collection activities for all Economic Services cases in which an overpayment occurred. Manage Benefit Integrity caseload to timely establish or unfounded referrals against cases where overpayment of SNAP or TANF benefits or misuse/fraud of EBT benefits is suspected. Review referrals, analyzes case records, conducts interviews with clients, witnesses and collateral contacts to obtain thorough evidence to document the existence /non-existence of an overpayment or EBT misuse and the responsibility and classification of a claim. Monitor and completes necessary follow-up activities on established claims. Initiate collection/ recoupment of over-payments. Adjudicate intentional program violations; Represent the agency in hearings; Coordinate with the Office of Investigation and the court system to prosecute and collect restitution from fraud cases. Review, is knowledgeable of and correctly applies past and current SNAP, TANF and Benefit Integrity policies and procedures. Perform Red Cross shelter duty or other emergency shelter duty/services as directed. Minimum and Additional Requirements A High School Diploma and three (3) years' experience in Clerical, Administrative, Social Work, Correctional, Business Administration, or General Business. An Associate Degree and one (1) year experience in Clerical, Administrative, Social Work, Correctional, Business Administration, or General Business. Or an equivalent combination of education and experience as approved by the Division of State Human Resources. Preferred Qualifications The employee must have a knowledge and understanding of past and present policy. Working knowledge of fact-gathering methods and interviewing techniques. Working knowledge of state and federal laws and regulations relative to the area of responsibility. Ability to effectively communicate both orally and in writing. Ability to understand the needs, problems and attitudes of recipients. Additional Comments If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. The employment application will be considered incomplete and may not be forwarded. You must possess a valid Driver's License. Occasional overnight travel is required. Must be ambulatory , able to climb stairs . Must be able to read and visually observe client and surroundings. Must have ability to cope with stressful work situations , hazardous environments, and life threatening situations . Must have a valid drivers license.If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. The employment application will be considered incomplete and may not be forwarded. You must possess a valid Driver's License. Occasional overnight travel is required. Individuals must comply with necessary field work assignments. Must possess a valid SC drivers license, have access to and be able to operate a motor vehicle. If you certify on your application that you have a Bachelor's Degree or higher, you will be required to provide a certified official college transcript for the highest level of education you have completed upon job offer. Failure to produce an official transcript may result in termination Division : Economic Services Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in , which includes prescription coverage and wellness benefits. include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered , including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the , which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for , including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. 01 Have you ever been terminated or forced to resign from any job? If yes, please explain. 02 I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above. Yes No 03 I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services. Yes No 04 Do you have a Bachelor's Degree or higher? Yes No 05 If (YES), name your major(s) and give the date(s) you received your degree. 06 Have you ever been employed by the State of South Carolina? If (YES), please provide state agency. 07 Are you currently a South Carolina Department of Social Services employee? Yes No 08 How did you hear about this job? Twitter Facebook State Job Website Friend DSS HR Recruiter Other Required Question Agency State of South Carolina Agency Department of Social Services Address 1535 Confederate Avenue Extension Columbia, South Carolina, 29201 Phone 803-898-7315 ext. 2 The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.