PLEASE NOTE: THIS POSITION DOES NOT QUALIFY FOR RELOCATION EXPENSES
DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H
PURPOSE OF POSITION
This position will be responsible for assisting the Sales Department. In this role, will also support the Product Coordination team, and will function as a liaison between the corporate office and internal/external customers.
ACCOUNTABILITIES:
- Harvest, post and enter sales orders, and maintain spreadsheet in system.
- Assisting to coordinate (LTL) orders for transportation coordinator to assign carrier.
- Coordinate product allocation, verify invoice pricing, and confirm order shipments.
- Research and reconcile customer/sales team claims and account information.
- Assist with order rejections, and resolution of claim approval process.
- Function as liaison between Corporate Sales office and FOB, Distribution Centers, Ports, Production etc.
- Work with quality control to resolve pending and/or potential issues.
- Complete administrative duties as required.
- Handle heavy e-mail, fax and call volume.
- Generate department reports as needed.
- Perform special projects as assigned.
MINIMUM SKILLS REQUIRED:
- High School Diploma or equivalent from an accredited institution.
- Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook).
- Previous customer service experience (i.e. answer calls, data entry, etc.).
- Excellent communication skills (i.e. oral and written).
- Strong organizational and analytical skills.
- Must be detail-oriented, and able to multi-task.
- Able to work well under minimal supervision
PREFERRED BUT NOT ESSENTIAL:
- Bilingual: Spanish and English.
Required Skills
Required Experience