Job Description

Supervises and directs the activities of employees in one or more areas of manufacturing and/or fulfillment to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors.

• Directs the activities of assigned employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.

• Fully support and practice appropriate safety and EHS programs/requirements daily, including assuring the maintenance of excellent housekeeping practices are followed

• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles

• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.

• Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.

• Administers policies and procedures and recommends changes as necessary.

• Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.

• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets.

• Provides reporting and analysis to management.

• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.

• Work with other members of Management to create the appropriate training material to facilitate the continual growth of assigned employees.

• Communicate effectively with all internal and external customers to ensure that all production requirements, schedules, quality, and final deliveries of our products are satisfactory

• Perform Other duties as assigned

Qualifications

• Broad technical knowledge in the BCS print and/or fulfillment field.

• Demonstrated ability to successfully manage people and direct work activities.

• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.

• Knowledge of Windows applications; Microsoft Office products; and database systems.

• Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules would be an added asset but not required.

• Demonstrated comfort and ability to learn and leverage new systems.

• Demonstrated ability to proactively approach problems and drive for results.

Additional Information

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; and/or the scope of the job may change as necessitated by business demands.

The national pay range for this role is $65,100 to $101,500 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans